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Collections and Accounting Clerk

Emerald Staffing
Portland, OR Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/23/2025

Job Description

Job Description

About Us

Do you have a knack for numbers and customer service? We're looking for you!

We are a leading restoration company in the Pacific Northwest, renowned for our commitment to quality, integrity, and customer satisfaction. For years, we have been the trusted choice for homeowners and businesses seeking reliable and professional restoration services. We pride ourselves on our team of dedicated professionals who are passionate about helping people recover from challenging situations. We offer a supportive and collaborative work environment where employees are valued and have the opportunity to contribute to a growing organization.

Overview

We are seeking a dynamic and experienced Collections & Accounting Clerk to join our team! This critical role will be responsible for managing past due accounts, communicating with customers to resolve outstanding balances, and supporting other accounting functions. The ideal candidate will possess a strong understanding of collections practices, excellent communication skills, and a high degree of accuracy. This position offers a rewarding opportunity to contribute to the financial health of our company and work in a fast-paced, customer-focused environment.

Responsibilities

  • Manage and track past due accounts
  • Contact customers via phone and email to resolve outstanding balances
  • Maintain detailed records of collection activities
  • Process payments and apply them to customer accounts
  • Collaborate with other accounting team members to ensure accurate financial reporting
  • Contribute to other areas within the accounting department as needed
  • Maintain confidentiality of sensitive customer and company information

Qualifications and Skills

  • 3 years of experience in collections and accounting
  • Professional and customer-service oriented demeanor
  • Outstanding written and verbal communication skills
  • Demonstrated ability to work independently and manage time effectively
  • Strong attention to detail and high degree of accuracy in work
  • High personal and professional integrity; ability to pass a criminal background check and drug test
  • High School Diploma or equivalent
  • Proficiency in Microsoft Office Suite
  • Familiarity with the Fair Debt Collection Practices Act (FDCPA) is preferred
  • Working knowledge of accounting software (Sage) is preferred
  • Schedule : Monday - Friday (8 : 00AM - 5 : 00PM)

    Compensation : $22.00 - $27.00 Hourly

    We offer employees weekly paychecks (direct deposit), and upon eligibility we offer health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).

    Salary : $22 - $27

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