Tradeshow Event Operations Manager

Emerald is seeking an Operations Manager to join our team. The Operations Manager is responsible for ensuring all tradeshow operations and logistical efforts are planned and executed efficiently and in a cost effective manner.

The Operations Manager is a collaborative organizer who frequently leads interactions with both internal and external partners to manage spending, contracts, onsite design and logistics, and show collateral. The Operations Manager ensures all relevant parties are kept informed of the multitude of moving parts necessary to successfully execute an event. Onsite, the Operations Manager is responsible for managing all operational aspects as well as maintaining relationships with onsite partners and Emerald personnel.

The best candidate for the Operations Manager role will be a highly motivated, organized, and collaborative leader who thrives in a fast-paced environment while demonstrating a commitment to Emerald’s values – excellence, mindfulness, empowerment, recognition, agility, leadership, and diversity & inclusion.

This position will be based in our Alpharetta, GA office.

Responsibilities: 

• Manage the planning and execution of all assigned events
• Develop show production timelines
• Facilitate pre-show and post-show event meetings and participate in weekly show team meetings
• Develop, monitor, maintain event budgets and expenses, including recommending cost savings measures directly related to operating expenses, managing monthly and year end accruals and reclassing expenses, maintaining payment schedules and deposits, and processing vendor invoices for payment
• Create RFPs, review and analyze proposals, negotiate, and manage ancillary vendor contracts, including reviewing and assisting with the implementation of facility and hotel contracts
• Submit and monitor exhibit hall, registration, and special event floor plans, including coordinating all expo logistics, show design concepts, and signage with General Service Contractor
• Work closely with sales and marketing on execution of events/show orders, including developing sponsorship P&L statements and supporting fulfillment 
• Oversee the production of the exhibitor service manuals, event-related forms, and exhibitor listings for the show guide & addendum
• Manage EAC insurance and approvals
• Manage booth approvals and rule enforcement with exhibitors
• Contract and schedule first aid vendor and event security
• Schedule and monitor event cleaning and trash/recycling services
• Collect any outstanding COIs for all events
• Monitor weekly housing pick-ups and manage staff and VIP housing
• Plan for and manage lounges and specialty areas on the show floor
• Contract, manage and monitor special events
• Assist with the conference program as directed
• Develop operations post event assessment

Qualifications:

• 5 years’ experience in event operations
• Understanding of meeting and event planning principles, requirements, and procedures
• Experience leading a team and managing external partners
• Experience in creating and managing event budgets
• Extremely proficient in Microsoft Word, PowerPoint, Excel, Smartsheets and Outlook
• Ability to travel pre-show and onsite up to 40%

ABOUT EMERALD

Emerald Holding, Inc. (NYSE: EEX) is the largest U.S.-based B2B event organizer, empowering businesses to succeed year-round by expanding meaningful connections, developing influential content, and delivering powerful commerce-driven solutions. As the owner and operator of a curated portfolio of B2B events spanning trade shows, conferences, B2C showcases and a scaled hosted buyer platform, Emerald delivers dynamic solutions across leading industries through its robust content and e-commerce marketplace. Emerald is a trusted partner for its thousands of customers, predominantly small and medium-sized businesses, playing a pivotal role in driving year-round commerce through streamlined buying, selling, and networking opportunities. Powered by an experienced team, Emerald is fostering meaningful engagement and delivering unparalleled market access with a commitment to driving business growth 365 days a year.

Join Us at Emerald

At Emerald, we are dedicated to building a workplace where everyone feels valued and included. We actively seek out diverse talent and fresh perspectives, embracing a wide range of professional backgrounds and experiences. Our skills-based hiring approach focuses on capabilities and potential. Over 90% of our roles don’t require a college degree, except for specialized fields like legal, finance, and accounting.

Come grow with us!

COMPENSATION & BENEFITS

Target Compensation: $70,000-85,000 (bonus eligible)

Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate’s qualifications and may be higher where required by applicable law.

We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, 401(k) plan with a company match, medical/dental/vision coverage, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs, and mental wellness tools such as weekly guided meditation programs.

If you need accommodation in our application process or have questions about our posted salary range, please email our Talent Acquisition team at Careers@EmeraldX.com.