What are the responsibilities and job description for the Community Manager position at Emerge Living Llc?
About Emerge Living
Emerge Living is a premier multifamily property management firm specializing in A, B, C, and new development apartment communities across Texas, Georgia, and Florida. We are committed to delivering exceptional value to our employees, communities, residents, and financial partners. At Emerge Living, youll find more than a fulfilling careeryoull discover a long-term partnership built on collaboration, growth, and shared success. Our culture fosters open dialogue, innovation, and teamwork, recognizing that our people are the foundation of our achievements.
About the Role:
Are you ready to inspire and lead a team of multifamily professionals? Do you thrive in a fast-paced, dynamic environment and excel at fostering accountability and trust? If delivering exceptional customer service while adapting to an evolving industry excites you, Emerge Living wants to be part of your journey.
As a Community Manager, youll take the lead in maintaining our reputation for excellent on-site staff visibility and accessibility, ensuring residents love where they live. Youll approach all aspects of property operations with strong business acumen, a customer-focused mindset, and a commitment to excellence.
This role is perfect for a dynamic, self-motivated collaborator eager to grow their career in residential property management. Youll be at the forefront of hiring, coaching, and supervising a high-performing team, ensuring the property meets its financial and operational goals while delivering unparalleled resident satisfaction.
What You Bring (Requirements)
- Education: Bachelors degree preferred.
- Experience: Familiarity with RealPage or equivalent systems.
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Skills:
- Strong organizational and time-management abilities.
- Excellent interpersonal skills to communicate effectively across all levels of management.
- Intermediate proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
- A keen ability to work independently, prioritize tasks, and maintain a sense of urgency in a fast-paced environment.
- Exceptional attention to detail and clarity in communication.
- Proficiency in reading, writing, and conversing in English.
- Familiarity with office equipment (phone systems, fax machines, printers, copiers, and key-tracking systems).
- Outstanding customer service and interpersonal abilities.
- Conflict resolution skills to manage challenging situations with tact and empathy.
- Flexibility to work weekends, evenings, and some holidays as needed.
- Requirements:
- A valid drivers license
What Youll Do (Responsibilities)
Property Management
- Achieve budgeted occupancy levels at targeted rental rates.
- Collaborate with on-site teams to ensure a seamless experience for new residents.
- Prepare and conduct property inspections for corporate or investor tours.
Customer Service
- Drive resident satisfaction through renewal strategies and retention programs.
- Act as an Emerge Living ambassador, professionally addressing and resolving resident concerns.
Team Management
- Recruit, mentor, and inspire a high-performing team.
- Provide ongoing coaching, feedback, and guidance to team members.
- Uphold adherence to company policies and foster a collaborative workplace culture.
Finance Management
- Develop and manage the propertys operational budget.
- Leverage property management systems to track and optimize financial performance.
- Oversee customer collections and manage legal proceedings when necessary.
Sales & Marketing
- Execute marketing initiatives in line with branding and company standards.
- Ensure accurate and compelling representation of the property on websites and social media platforms.
What We Have to Offer:
- Medical, Dental, Vision, Disability and Life Insurance
- 401K Plan
- Generous PTO
- Growth Opportunities
Join Emerge Living and play a pivotal role in shaping the living experience for our residents while advancing your career in multifamily property management. Together, lets create communities that residents are proud to call home!
