What are the responsibilities and job description for the HUMAN RESOURCES GENERALIST position at Emergency Medical Services Authority?
Position Summary
The Human Resources Generalist serves as a key resource for employees, providing direct support across a wide range of HR functions while ensuring compliance with employment laws and alignment with organizational goals. Reporting to the Human Resources Director, this position handles responsibilities that include but are not limited to employee relations, talent acquisition, onboarding, orientation, leave administration, training, and development, as well as compensation and benefits administration.
The ideal candidate is a proactive and resourceful self-starter who excels in problem-solving, pays close attention to detail, and effectively manages multiple priorities in a fast-paced environment. They should have a proven ability to multitask, foster a positive workplace culture, and work collaboratively as part of a team. This role requires someone who can effectively respond to employee needs and support initiatives that drive organizational success.
Due to EMSA's continuous 24 / 7 operations, this position may occasionally require availability during nights, weekends, and holidays to ensure consistent employee support and will require less than 10% travel between our Tulsa and Oklahoma City operations.
Experience & Qualifications
- A Bachelor's degree is required.
- 3-5 years of human resources experience, preferably in a generalist role.
- Knowledge of HR policies, workforce administration, and compliance requirements in highly regulated environments.
- Experience managing employee relations, onboarding, benefits administration, and leave management, including FMLA administration.
- Proficiency in HR data management and analytics, strong Excel skills, process improvements, and organizational performance enhancements.
- Strong understanding of employment laws, HR best practices, and regulatory compliance.
- Healthcare HR experience is preferred, particularly in EMS, healthcare systems, or emergency services.
- Experience with UKG (Ultimate Kronos Group) HRIS is strongly preferred, including system administration and reporting.
- HR certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR are preferred.
- Strong communication and organizational skills, with the ability to work independently and collaboratively.
- Must possess a valid driver's license.
- Less than 10% of travel between EMSA locations in Tulsa and Oklahoma City is required.
EMSA is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply and join us in our mission to provide high-quality emergency medical services.
