What are the responsibilities and job description for the Customer Service Associate position at Emergent Executives?
At Emergent Executives, we're committed to delivering top-notch customer service and sales solutions to our clients. As we continue to expand, we are seeking an enthusiastic and motivated Customer Service Representative to join our team in Mobile, AL. You’ll play a key role in driving our clients’ brand awareness and community outreach by providing exceptional customer experiences. As a Customer Service Representative, you'll work closely with our clients' products, engage with consumers, and ensure they receive the highest level of service. Whether you're answering questions, offering personalized product recommendations, or resolving customer concerns, your hospitality will ensure every interaction is outstanding. Key Responsibilities : Understand and explain our clients' products and services, ensuring customers are well-informed and receive the best possible solutions. Maintain accurate records of customer interactions, orders, and service schedules. Take the initiative to handle challenging situations with a positive, can-do attitude. Foster long-term relationships with customers through exceptional service and trust-building. Collaborate with the team to meet and exceed sales goals while promoting brand awareness. Qualifications : A high school diploma or equivalent is required. At least one year of experience in customer service or hospitality, such as retail or restaurant settings. Strong communication and interpersonal skills. Passionate about helping others and committed to providing outstanding customer service. Ability to learn and adapt quickly in a fast-paced environment. A professional, positive, and outgoing personality. Why Emergent Executives? Full training provided to build confidence and customer service skills. A collaborative and growth-focused company culture. Opportunities for career advancement in a dynamic environment. Competitive compensation with bonus incentives based on performance. At Emergent Executives, we value teamwork, personal development, and making a positive impact on both our clients and their customers. If you're passionate about customer service and want to be part of an energetic team, apply today! Powered by JazzHR
