What are the responsibilities and job description for the Patient Financial Services Representative position at EMERGEORTHO, P.A.?
The Patient Financial Services Representative promptly and courteously assists patients with questions and concerns regarding medical billing promptly and courteously by performing account research, balance verification, patient support, and billing and policy compliance verification. Responsible for all activity related to the collection of Self-Pay balances. Is authorized to work out settlements within guidelines and approve the movement of patient balances within the system. Works with the patients, Revenue Specialists, Third Party Payers, and the practices to maximize collections. Must use independent judgment on the prioritization of assigned tasks. This is a work-from-home position from Asheville, Hickory, Greensboro, Durham, or Wilmington. The work schedule is Monday - Friday, 8 : 00 am - 5 : 00 pm.
