What are the responsibilities and job description for the Triage LPN position at EmergeOrtho?
From the mountains to the coast, EmergeOrtho is North Carolina’s premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6 th in the country, EmergeOrtho’s medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit https://emergeortho.com/careers/ for additional information.
EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.
We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/
This position is responsible for assessing and triaging patient concerns and conditions to establish the appropriate level of care required to safely meet the patient's medical needs. The LPN will utilize all resources and guidelines to effectively assess, prioritize and escalate calls when necessary to the appropriate provider. This role is performed from an office setting and must always maintain patient confidentiality including appropriate use of cell phone, email, text messaging, patient records, and EMR.
Qualifications and Experience
- Current North Carolina Practical Nurse license required. May also include a compact state license.
- Graduate of an accredited school of Nursing
- Minimum two years of clinical nursing experience
- Ability to act with integrity, professionalism, and confidentiality
- Experience using electronic medical records systems
- Excellent communication and interpersonal skills
- Excellent organizational skills and attention to detail
Responsibilities include, but are not limited to, the following
- Conducts patient assessments by asking highly specific questions to accurately determine their concern and refer them to appropriate provider care team
- Obtains and documents the patient medical history and all pertinent information related to prior treatment
- Establishes appropriate level of care required to safely meet the patient's medical needs (Emergent, urgent, or non-urgent status)
- Initiates Diagnostic and Therapeutic measures as indicated by clinical protocol
- Provides patients with detailed instructions, outlined in the clinical protocol as well as approved reference material delegated by the provider
- Maintains an open line of professional communication with the physician care team regarding patient needs
- Ensures documentation in the medical record accurately reflects patient communication and plan of care
- Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned
