What are the responsibilities and job description for the Medical A/R Manager position at EMERGICON LLC?
The Medical A/R Manager is responsible for managing and leading the A/R Department to ensure timely and accurate collections while assisting with client solutions and maintaining efficient revenue processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide technical Accounts Receivable leadership to the team, company, and our clients
• Establish and deliver department vision with clear team and individual priorities and goals
• Track and analyze A/R performance metrics, including days in A/R, aging balances, and collection rates
• Establish/maintain Key Performance Indicators (KPIs) for the A/R Department
• Monitor staff workflow and overall effectiveness to ensure team and individual production goals are compliant and met daily
• Monitor denial, and no activity trends by payor, establishing root cause issues
• Identify trends and implement strategies for improving cash flow and reducing A/R aging
• Collaborate with other departments to address systemic issues impacting A/R processes
• Supervise and mentor the A/R team, including hiring, training, and performance management
• Maintain adequate staffing levels through recruitment and retention
• Stay updated on industry changes, payer requirements, and technology advancements to implement best practices.
• Follow all state and federal collections and HIPAA laws/regulations
• Other job-related duties as assigned
EDUCATION AND EXPERIENCE
• Associate degree or higher in Accounting, Finance, Business Administration, or a related field required.
• At least three (3) years of medical A/R experience required.
• Experience in medical accounts receivable management highly preferred.
• Experience in healthcare revenue cycle management, including billing and collections, preferred.
• Medicare Part B experience with knowledge of Medicare billing practices and regulations preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
• Prior management experience with the ability to lead a team, achieve performance goals, and motivate team members.
• Strong attention to detail with high accuracy in handling tasks and reviewing documents.
• Analytical and process-oriented approach to evaluating data, identifying trends, and enhancing processes.
• Excellent verbal and written skills to include a professional customer service approach.
• Interpersonal and leadership skills that facilitate building and maintaining positive relationships with internal and external stakeholders.
• Adaptability to thrive in a fast-paced environment, learn quickly, and adjust to changes as needed.
• Organizational and time-management skills to manage tasks efficiently and prioritize workload to meet deadlines.
• Problem-solving abilities that involve analyzing complex issues, developing solutions, and creating detailed reports.
• Strategic thinking that includes long-term planning and aligning team efforts with organizational goals.
• Tactical work ethic demonstrated by a hands-on approach to managing day-to-day tasks and operations.
WORKING CONDITIONS
• Position requires sitting or standing at a desk for extended periods and continuous use of a computer.
Emergicon requires satisfactory pre-employment background checks and drug screening.
