Medical Records Specialist

PRIMARY FUNCTIONS 

The Medical Records Specialist is responsible for executing multiple functions related to retrieval and processing of electronic and paper medical records request while maintaining strict confidentiality of all medical records. 

REPORTS TO           

The Medical Records Specialist reports to the Director of Compliance and works collaboratively with other Emergicon personnel. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

·        Process medical records requests from attorneys, patients, hospitals, DA’s office, etc., via ChartSwap, email, mail, and Freshdesk

·        Provide accurate and efficient management of medical records 

·        Follow up and documentation of medical records requests

·        Ensure that the medical records are organized, accurate, and complete

·        Create digital copies of paperwork and store the records electronically

·        Safeguard patient records and ensure compliance with the HIPAA regulations

·        Handle all incoming calls from the medical records line and assist in all queries

·        Negotiate reduction requests

·        Create, track, and send billing and medical records affidavits

·        Ensure that policies and procedures are followed and enforced

·        Respond to requests for medical records and billing reports timely

·        Complete other job-related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

·        Strong data entry skills

·        Excellent verbal and written communication skills

·        Advanced organizational skills

·        Attention to detail to ensure accuracy

·        Familiarity with medical terminology

·        Basic computer skills to scan, organize, and access electronic health records

·        Excellent time management and problem-solving skills

 

EDUCATION AND EXPERIENCE

·        High school diploma or GED required

·        Notary certification preferred

·        At least 1-2 years’ experience in a medical office setting preferred

·        Release of information experience preferred

 

 

WORKING CONDITIONS

This is a sedentary position that requires extended periods of computer use while sitting or standing at a desk.

 

Emergicon requires satisfactory pre-employment background check and drug screening.

Salary : $18