Store Manager

Job Description

Title: Store Manager

Location: Washington, D.C.

Job Description:

We are looking for a dynamic and results-oriented Retail Store Manager to oversee the day-to-day operations of our client’s apparel/lifestyle retail store. The ideal candidate will have a pulse on retail trends, excellent leadership skills, and a proven track record of driving sales in a fast-paced retail environment.

As the Retail Store Manager, you will be responsible for maintaining high standards of store performance, delivering exceptional customer service, leading a team, and driving sales growth. You will ensure that all store activities are aligned with the brand's goals, customer expectations, and operational standards.

Key Responsibilities:

• Store Operations Management:
• Oversee the daily operations of the store, ensuring smooth execution of all tasks, including inventory control, visual merchandising, and store cleanliness.
• Ensure compliance with all company policies, procedures, and safety standards.
• Manage and optimize stock levels to meet sales targets while minimizing inventory shrinkage.
• Sales & Customer Service:
• Drive store sales and achieve monthly, quarterly, and annual sales targets.
• Deliver outstanding customer service by providing product knowledge and personalized shopping experiences.
• Monitor customer feedback, address complaints, and ensure high levels of customer satisfaction.
• Team Leadership:
• Lead, inspire, and motivate the store team to achieve performance goals.
• Manage recruitment, onboarding, and training for store associates.
• Conduct regular performance reviews, providing feedback and support for team development.
• Foster a positive, collaborative, and high-energy work environment.
• Visual Merchandising & Store Presentation:
• Ensure the store is visually appealing, well-organized, and aligned with the brand’s merchandising standards.
• Implement seasonal and promotional visual displays to maximize sales opportunities.
• Inventory & Stock Control:
• Manage inventory processes, including stock replenishment, stocktaking, and ensuring accurate stock levels.
• Monitor loss prevention procedures to minimize shrinkage and maintain store profitability.
• Financial Management:
• Manage the store’s budget and operational costs to ensure profitability.
• Analyze sales data and KPIs to track performance and adjust strategies to meet targets.
• Reporting & Communication:
• Provide regular reports on store performance, sales trends, and customer feedback to upper management.
• Communicate effectively with the Area/Regional Manager to ensure alignment with corporate goals.
  

Key Qualifications:

• Experience:
• Minimum of 3-5 years of retail management experience, preferably in the apparel or fashion industry.
• Proven experience in driving sales, managing inventory, and leading a team in a retail environment.
• Skills:
• Strong leadership and team-building skills.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• Proficient in retail management software, point-of-sale systems, and Microsoft Office.
• Strong problem-solving and decision-making abilities.
• Education:
• High school diploma or equivalent; a bachelor’s degree in business, fashion management, or a related field is a plus.
• Personal Attributes:
• Awareness and enthusiasm around retail trends.
• Customer service focused.
• Ability to work in a fast-paced environment and handle changing priorities.
• Self-motivated, proactive, and results-driven.
• Positive attitude with a focus on team collaboration and development.
  

Core Values:

The successful candidate will also demonstrate the following core values that inspire our client’s team to make a difference.

• Teamwork Makes the Dream Work
• Find the Fun
• Stay Authentic
• Respect
• Entrepreneurial Spirit
• Start Strong & Finish Strong
• Have Courage
  
  

Our client is an equal opportunity employer and makes employment decisions on the basis of merit. Our client’s policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Base Salary Range: $80,000-$95,000