What are the responsibilities and job description for the Switchboard Operator position at Emerson Health?
Switchboard Operator
Job Ref: 31191Category: Clerical & Administrative Support
Location: Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742
Department: Switchboard
Schedule: Full Time
Shift: Variable Shifts
Hours: 3p-11p and 11p-7a
Job Summary
The Switchboard Operator performs switchboard activities which include; the operation of the main hospital telephone console system, the in-house paging system, monitoring the alarm panels, and providing help desk support for information systems as required.
This position’s responsibilities span the entire Health System. All duties should be performed in a manner that promotes teamwork and reflects the mission and philosophy of the Health System.
Minimum Qualifications
- Education
- High School Diploma or equivalent is required.
- Experience
- Previous administrative or operative experience strongly preferred.
- Licensure and/or Certification
- None required.
- Skills
- Excellent customer service skills.
- Must be able to read, write, and communicate in English.
- Ability to maintain confidential information.
- Computer skills.
