Head of Human Resources, Retail Operations
We are seeking a dynamic and strategic Human Resources leader to drive the human resources vision across our national retail operations. This role partners closely with Operations and Field Leadership teams to design and execute people strategies that align with business objectives, ensuring organizational retail goals are achieved through effective talent management, employee engagement, and operational excellence.
Leading a team of Senior-level HR Managers, you will shape and drive initiatives in talent assessment, employee relations, and performance management while fostering a culture of accountability, growth, and inclusion. This role is instrumental in positioning our retail organization for sustained growth and success.
- LOCATION : This company is based in the LA Area. But, given the importance of the role, we are open to remote, hybrid, onsite, or relocation.
- If you're a fit, regardless of where you live- just apply!
Key Responsibilities :
Thought Leadership & Strategic Vision
Partner with C-suite leaders to develop scalable solutions that drive operational excellence through people-first initiativesChampion strategic HR initiatives aligned with business goals and market dynamicsDesign and implement comprehensive people-focused solutions that transform our retail operationsCreate data-driven workforce planning strategies that anticipate future needsDevelop innovative approaches to organizational challengesGuide retail leadership through transformational changeHiring & Inspiring Teams
Lead a network of regional HR business partners supporting diverse markets across North AmericaBuild high-performing teams that excel in talent acquisition, development, and retentionDesign forward-thinking compensation strategies that ensure market competitivenessCreate succession planning programs that develop tomorrow's retail leadersEstablish performance frameworks that drive excellence and growthArchitect the employee experience from recruitment through career developmentCulture & Engagement
Shape a distinctive company culture that sets us apart in retailFoster an environment where diverse talents thrive and innovation flourishesBuild programs that enhance workplace satisfaction and drive engagementCreate initiatives that celebrate diversity, equity, and inclusionDesign recognition programs that inspire and motivateDevelop leadership capabilities across all levelsSet clear performance standards and growth trajectoriesCreate meaningful opportunities for internal advancementDriving Performance Excellence
Implement innovative performance management systems that inspire growthCreate accountability frameworks that drive results while developing talentDesign metrics that align individual success with business outcomesDevelop action plans for continuous improvement and organizational learningBuild scalable solutions that support our growing retail footprintStrategic Operations & Compliance
Ensure best-in-class HR operations across all jurisdictionsLead labor relations and union partnerships with expertiseOptimize HR systems and processes for maximum efficiencyDevelop forward-thinking policies that support our evolving workforceNavigate complex employee relations with wisdom and careRequired Qualifications :
Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred)10 years of progressive HR leadership experience, and most recently within a retail organizationDemonstrated experience in Human Resources within the Retail IndustryExperience developing and executing global HR and culture initiatives and programs, tracking and measuring impact, and being accountable for results.Strong strategic thinking and analytical skills, with the ability to set goals, and develop actionable plans to include problem-solving and decision-making abilities, with a focus on achieving departmental / organizational objectives.Demonstrated expertise in employee relations and organizational developmentStrong leadership, communication and coaching skillsExceptional communication and interpersonal skillsBenefits & Compensation :
Very competitive total compensation package including bonus and incentivesCompetitive medical, dental, and vision insurance401(k) with company matchMental health supportPaid sick / holiday / vacation timeEmployee discount programTuition reimbursement optionsFlexible time off for personal pursuitsBonus program
