What are the responsibilities and job description for the Customer Service Representative - Las Vegas 5 position at EMG Acquisitions?
Join Minute Loan Center
About Us: At Minute Loan Center (MLC), we believe in working hard, playing hard, and treating
each other like family. We are a consumer finance company specializing in providing instant
funds through various loan opportunities, including online options. Our employees are trained in
underwriting, collections, marketing, sales, customer service, and store management.
Why Work With Us? Although we operate retail stores, our online platform and services are
exceptional, with most customer interactions happening online or over the phone.
Qualifications:
- High school diploma or GED
- 1 year of customer service experience required
- 1 year of consumer loan experience required
- 1 year of cash handling experience required
Benefits:
- On-the-Job Training
- Contests and Bonuses
- No Late Evenings
- No Sundays
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Savings Plan with Matching
- Paid Time Off
- Company Holidays
- Direct Deposit
- Payroll Advance Program
What You Need to Succeed as a Customer Service Representative (CSR):
- Excellent customer service skills with at least 1 year of experience
- Strong sales skills, including cross-selling
- Enjoy public contact
- Ability to work well under pressure
- Problem-solving skills
Our Commitment to Safety: Our people are the heart of our company and our number one
asset. We are dedicated to providing safe working conditions and have invested in measures to
keep employees healthy during the COVID-19 pandemic. Safety is a core value at MLC, and we
have established enhanced cleaning and sanitization protocols, along with providing personal
protective equipment to all employees, including masks and hand sanitizer. Ensuring the
well-being of our team members is a top priority.
