What are the responsibilities and job description for the Brand Ambassador position at EMG Group?
Empire Management Group is a dynamic and fast-growing sales and marketing firm, and we are seeking a driven and enthusiastic individual to join our team as a Brand Ambassador. We are committed to elevating our clients' brand visibility through direct customer engagement and providing exceptional service that reflects our core values of integrity and professionalism. This role offers the chance to be part of a collaborative and supportive team environment where your personal and professional growth is prioritized.
As a Brand Ambassador, you will play a critical role in representing our clients' products and services, driving brand recognition, and fostering meaningful connections with customers. You will be an integral part of our marketing efforts, working alongside dedicated team members to build and strengthen our clients' market presence.
Key Responsibilities:
- Represent our client’s brand with professionalism and a customer-first attitude
- Foster genuine relationships with customers to drive brand recognition and sales
- Gain comprehensive knowledge of all client products and services to effectively communicate their value and benefits to customers.
- Collaborate with the sales, marketing, and Brand Ambassador teams during weekly meetings to devise and implement strategic marketing initiatives aimed at boosting brand awareness.
- Cultivate strong, lasting relationships with both existing and prospective clients by providing exceptional customer service and ensuring a high level of satisfaction.
- Professionally and efficiently address customer inquiries and resolve any concerns, offering tailored solutions to enhance the brand experience.
- Maintain accurate and timely documentation of sales transactions, ensuring data integrity and adherence to reporting deadlines.
Qualifications:
- Prior experience in sales, marketing, or a similar Brand Ambassador role is an advantage but not mandatory. We are willing to train candidates with the right attitude and drive.
- Self-motivated and dependable, with the ability to work independently while remaining aligned with team goals.
- Strong organizational skills with keen attention to detail, ensuring consistent, high-quality performance.
- A positive, proactive mindset with a results-oriented approach to meeting and exceeding goals.
- Availability to begin within a 1-2 week timeframe.
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