What are the responsibilities and job description for the Customer Account Specialist- Entry Level position at EMG Incorporated?
We invest in your success. The management team and Entry-Level Customer Account Management team are devoted to your development. We are one of the best-in-class Consulting firms in the region, offering strategic sales and customer acquisition campaigns with an innovative and individualized approach based on what our clients need.
Our team is searching for our next Entry Level Customer Account Specialist. The Entry Level Customer Account Specialist will be involved in customer interactions, researching new sales leads, generating leads, and developing strategic ways to create long-lasting customer loyalty. An Entry Level Customer Account Specialist must have a passion and excitement for working with people, with an extraordinary drive for excellent service.
Responsibilities of our Entry Level Customer Account Specialist:
- Develop relationships with new and existing client accounts
- Maximize revenue to the client by closing the sales process with qualifying customers, and upselling when necessary
- Conduct presentations to inquiring customers, educating them on products and services, and moving forward with the sales process should it make sense
- Efficiently resolve any customer questions and concerns in a professional manner
- Identify changes in market trends in the region and educate oneself accordingly
- Work cross-functionally with other Entry Level Customer Account Specialists to ensure all metrics and goals are met
Qualifications of our next Entry Level Customer Account Specialist:
- A high school diploma or equivalent is required
- 1-2 years of experience in a customer service, account management, entry-level, or a related field is highly recommended
- Possess a Coachable mindset with the ability to work as part of a team
- Easily self-motivated with the ability to manage multiple tasks effectively
- Unparalleled communication skills, both written and verbal
Benefits of working with Our Team as our next Entry Level Customer Account Specialist:
- Paid training with a competitive yearly take home pay
- A supportive and exciting team environment
- Hands-on development and mentorship from upper-level management
- Company-sponsored travel to conferences, for learning opportunities
- All major holidays off
Job Type: Full-time
Pay: $63,163.00 - $71,970.00 per year
Shift:
- Day shift
Work Location: In person
Salary : $63,163 - $71,970
