What are the responsibilities and job description for the Customer Engagement Rep position at EMG?
Customer Engagement Rep – Paid Internship for Students & Recent Graduates
Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional skills, enhance your resume, and gain real-world experience in a dynamic, customer-focused environment.
About the Role:
As a Customer Engagement Rep, you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions.
Responsibilities:
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Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional skills, enhance your resume, and gain real-world experience in a dynamic, customer-focused environment.
About the Role:
As a Customer Engagement Rep, you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions.
Responsibilities:
- Engage with customers to deliver excellent service and support
- Communicate our clients' brand messages effectively
- Assist with inquiries, resolve issues, and foster connections
- Participate in hands-on training to develop communication and sales skills
- Collaborate with team members to achieve customer service goals
- Gain real-world experience in customer relations and business operations
- Authorized to work in the U.S
- Strong communication and interpersonal skills
- A customer-first mindset with a positive attitude
- Adaptability and problem-solving skills in a fast-paced environment
- Willingness to learn and grow professionally
- Flexible availability, including local travel if needed
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