What are the responsibilities and job description for the Project Manager position at EMI Research Solutions?
About the Position:
As a full-time Project Manager, you will execute and manage the day-to-day operational aspects of multiple projects for large multinational clients. The Project Manager is responsible for the execution of surveys and developing client relationships to ensure the highest level of satisfaction. This position works closely with Account Executives and other operational staff in an environment that fosters teamwork and integrity. With proven processes and technology, this role will help you gain the knowledge base to develop a long-term career within a fast-growing company in the market research industry.
Position Location: Corporate HQ – 8280 Montgomery Rd. Suite 200, Cincinnati, OH 45236
This role is eligible for a hybrid work schedule.
Responsibilities:
- Executes online studies and revises as appropriate to meet changing needs and requirements
- Identifies and addresses concerns prior to and during field time
- Effectively enforces project standards
- Ensures project processes are complete
- Follows up with clients when necessary, via phone and email
- Manage project profitability and margin
- Assists in pre-planning with Sales during the bidding phase if questions come up. Shares input and experience.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
- Perform quality control testing for online surveys for appearance, logic, and data requirements
- Consult with team members regarding programming and data collection issues-provide technical solutions to client services
- Ability to work on multiple projects and maintain timelines
- Participates in company meetings and provides feedback and updates on existing and proposed projects
- Skilled at learning new industries, companies and supporting technical knowledge for both current and future problem-solving and decision making
- Accurately scopes out the difficulty of projects and can anticipate and adjust for problems and roadblocks
- Communicate effectively with supervisors, co-workers, and clients by telephone, in written form, email or in person
- Ability to develop constructive and cooperative working relationships with others, and maintain them over time
Candidate Requirements:
- Associates degree and/or 1-2 years industry experience (business, marketing, or finance preferred)
- Demonstrated excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused, and concise manner
- Strong customer service orientation
- Focused attention to detail and organization
- Strong interpersonal and team-building skills
- Ability to solve problems with analytics and critical thinking
- Function well in an open office environment
- High motivation to succeed
- Strong computer skills utilizing Outlook, Excel, and other web-based programs
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Compensation Package:
- Bonus opportunities
- Profit sharing
- Yearly pay
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Cincinnati, OH 45236
Salary : $45,000