Medical Assistant/Receptionist

Job Overview
Eminence Medical Aesthetics is a luxury medical spa in Princeton, NJ offering a wide variety of aesthetic services that combine medical expertise with a relaxing spa experience. We are committed to providing exceptional care and hospitality to our clients, ensuring both their comfort and aesthetic needs are exceeded.

We are currently looking for an experienced Medical Assistant (MA) to join our dynamic team. The MA will serve as a key team member, balancing both clinical and front-desk responsibilities to ensure smooth and efficient operation of the medical spa. This role requires an individual who is adept at managing client schedules, assisting providers, collaborating with administration, and providing exceptional customer service. The ideal candidate will have experience as a both a medical assistant and in front desk operations, be highly organized, and possess excellent interpersonal/communication skills.

Duties

• Manage Daily Schedules: Ensure efficient and optimized scheduling for all providers to maximize daily appointments and minimize downtime. Prioritize new, urgent or last-minute bookings while maintaining a smooth flow of clients throughout the day.
• Appointment Coordination: Schedule client appointments, reschedule as necessary, and ensure providers’ time is managed effectively.
• Customer Service: Greet and check in clients upon arrival, ensuring a warm, professional, and welcoming experience. Answer phones, respond to inquiries, and provide information about services and skin care products.
• Client Communication: Manage appointment reminders, follow-up communications, consent forms, and pre/post-treatment instructions to ensure client preparedness and satisfaction.
• Collaborate with administrators and clinical providers to ensure exceptional client experience and smooth daily operations.
• Maintain all patient records (including photos).
• Prepare clients for treatments and assist with procedures as directed by providers.
• Prepare and sterilize treatment areas, equipment (lasers/devices), and instruments.
• Monitor clients during select treatments, ensuring comfort and safety.
• Order and manage office supplies and ensure inventory levels are well maintained and appropriate rooms/areas are stocked at all times.
• Follow up on monthly cancellations, no shows and loyalty rewards for client retention purposes.

Qualifications

• Medical Assistant certification (CMA, RMA) preferred.
• Previous experience in spa, dermatology, or cosmetic setting is a plus.
• Knowledge of medical terminology, procedures, and patient care practices.
• Proven experience in front desk operations, scheduling, and customer service.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Proficiency in electronic medical records (EMR) systems and appointment scheduling software.

Join our team as a Medical Assistant/Receptionist where you will be an integral part of providing high-quality care to our clients while ensuring efficient operations within our medical spa.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 27 – 40 per week

Benefits:

• Employee discount
• Flexible spending account
• Free parking
• Opportunities for advancement
• Professional development assistance

Schedule:

• 10 hour shift

Work Location: In person

Salary : $20