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[Operations Agent - Logistics Coordinator] in [Mobile, AL (USA)]

EMO TRANS MOBILE
Mobile, AL Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

Job Summary :

Responsibilities include all aspects of transportation, including communication with office / agent, customs and the client. Ensures quality follow-up of import shipments; communicates thoroughly both internally and externally.

Essential Duties & Responsibilities :

  • tPrepare quotes for customers and agents using our Quotation system; negotiate rates with carriers; coordinate shipping arrangements.
  • tCoordinate and arrange shipping freight with our Overseas and US agents and partners.
  • tHandle all documents related to shipping freight, including : set up files for pre-alerts received, maintain customer updates, preparation of documents for Customs clearance, select and dispatch trucker, arrange delivery to customer, process payables and billing in our accounting system, check status on shipments, check PODs and charges, tracking cargo from origin to final destination, follow up shipments for final ETA date.
  • tSupport and maintain the Quality System (ISO) by working closely with management, sales and / or operations to ensure goals and objectives are met with regard to the function(s) of this position.
  • tOther duties as assigned.

Desired Skills and Expertise :

  • tKnowledge of freight forwarding with focus on air / ocean import operations.
  • tGood working knowledge Microsoft Office, with proficiency in Excel, Word and Outlook; freight forwarding software.
  • tEnthusiastic, positive and internally driven with a sense of urgency and "whatever-it-takes" attitude.
  • tCommitment to excellent customer service, in support of both external and internal customers, utilizing effective communication and follow-up skills as well as strong organizational skills
  • tAbility to work effectively in a cross-functional team environment at all levels of the organization, or work independently with little or no supervision, to achieve results.
  • tEffective interpersonal skills that result in loyal, long-term customer relationships.
  • tPractical problem solving and decision-making skills.
  • tAbility to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management.

    • Qualifications :

  • t1-3 years’ experience in international logistics operations.
  • t2 -3 years customer service experience.
  • tMinimum high school diploma or GED.
  • tCandidates must be legally eligible to work in the US.

    • Company Description

    Established in 1965 in Stuttgart, Germany, EMO Trans has been on a path of continued expansion and success for over 50 years. Now with over 100 EMO Trans offices in 24 countries and 250 network offices in 120 countries covering 6 continents, our solid infrastructure ensures that we can deliver exceptional logistics services to customers large and small.

    We are a multi-national privately owned company, deeply invested in understanding and internalizing the needs and goals of our customers. Our goal is to forge partnerships, ensuring that we are able to facilitate the most efficient, effective supply chain solutions possible.

    Global Logistics is what we love doing. Some of our customers have been with us for decades, they have stayed because they recognize that beyond rate tariffs and automated processes, the relationships we build add value.

    Company Description

    Established in 1965 in Stuttgart, Germany, EMO Trans has been on a path of continued expansion and success for over 50 years. Now with over 100 EMO Trans offices in 24 countries and 250 network offices in 120 countries covering 6 continents, our solid infrastructure ensures that we can deliver exceptional logistics services to customers large and small. We are a multi-national privately owned company, deeply invested in understanding and internalizing the needs and goals of our customers. Our goal is to forge partnerships, ensuring that we are able to facilitate the most efficient, effective supply chain solutions possible. Global Logistics is what we love doing. Some of our customers have been with us for decades, they have stayed because they recognize that beyond rate tariffs and automated processes, the relationships we build add value.

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