Epic Technical Project Manager III

Description

JOB DESCRIPTION: Coordinates, plans, supports, and executes enterprise-wide IT projects. Provides strategic input for project plan development, budget, and scope. Manages the Project Management Life Cycle from beginning to end and establishes cohesion for achieving multi-disciplinary stakeholder and project team buy-in. Applies industry-accepted methodologies (i.e., Project Management Institute [PMI]) to ensure adherence to project management standards and requirements and to provide stakeholders with continual reports on project progress and performance. Assists and supports Project Management Office (PMO) employees. Performs project management research to improve and refine skills and to identify trends and best practices for improving PMO performance. Meets with stakeholders to validate business cases and to gather facts for establishing and gaining agreement on project charters. Creates project charters and analyzes business cases to validate and clarify issues, justify use of project resources and to anticipate risks. Consults with project sponsors to clarify project directives, scopes, deliverables, and timelines and to analyze risk. Conducts bid sessions and/or vendor RFP efforts to select and manage suppliers and supplier payments. Applies PM tools and methodologies to ensure project milestones are achieved and scope is maintained. Observes project team dynamics to ensure effective team member synergies and to resolve issues. Creates progressive project milestones for facilitating smaller-scale achievements and to motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Communicates with stakeholders, senior management, and project leaders to review project progress, discuss issues and resolutions and to authorize scope changes. Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and to track activities and variances. Performs assessments throughout projects to identify risks and potential impact and to develop response strategies for managing and mitigating risk factors. Closes project contracts to validate supplier statements of work (SOWs) and verify deliverables. Conducts project management research and studies trends and developments under the direction of the PMO Director to support PMO team members and industry colleagues. Performs related responsibilities as required. Determine project goals and priorities in consultation with Governance committees, CIO, EHCIS Directors and Managers, LITS Directors, Vendors or other key stakeholders. Assist in selecting project team members. Coach team members to clarify assignments and deliverables. Review quality of work and manage the integration of team members work. Provide performance input to the team members functional manager. Create a project charter with the project team. Manage and communicate a clear vision of the projects objectives and motivate the project team to achieve them. Create a project environment to enable team success. Coordinate the activities of the team(s) to meet project milestones. Organize the project(s) work and determine an effective approach to completing it. Compile a complete and accurate estimate of the project(s). Prepare a project plan and obtain the appropriate approvals. Analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigation action with stakeholders. Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external customers to reassess and amend the scope of work requirement, budget, and/or timeline. Track and report on the progress of plan, cost, schedule, and scope changes. Analyze actual performance against the project plan and make adjustments consistent with plan objectives. Analyze the original estimate against actual hours and duration; provide justification for variance. Manage relationships with project stakeholders, internal and external customers and vendors, keeping them informed of progress and issues to manage expectations on project requirements and deliverables. Involve functional expertise and subject matter experts in design reviews and key decisions. Manage change to preserve the commitments in the plan. Establish and publish clear priorities among project activities, and amongst differing projects when multiple projects are being managed. Oversee and share all project documentation. Provide team training as needed on the documentation. Analyze lessons learned and share with PMO and other project managers. Determine what constitutes a successful project closure and acquire sign-off by all parties when attained. Extensive knowledge and competency in project management methodology and processes, including planning tasks, allocating resources, risk management, time management, financial management, HR management, quality management, monitoring, reporting, documentation and record keeping. Ability to effectively plan and facilitate meetings. Strategic, conceptual analytical thinking and decision making skills. Adaptability and flexibility including the ability to manage deadline pressure, ambiguity and change. Negotiation skills within a context of political sensitivity and conflicting interests. Presentation and written communication skills. Ability to advise on complex matters to non-specialists. Ability to communicate effectively. Ability to anticipate and identify technical obstacles and to make accurate technology decisions. Personal integrity and courage to escalate issues to management and to advocate for responsible solutions to project problems. Exceptional interpersonal skills and ability to work with people from difference disciplines with varying degrees of technical expertise. Ability to build teams and generate a spirit of cooperation while coordinating diverse activities and groups. Ability to negotiate consensus. Ability to impact the activities of others who are not direct reports. Ability to analyze and review financing plans and related budgetary information. MINIMUM QUALIFICATIONS: Bachelor's degree in IT or related field preferred. PMP or ITIL certification preferred. Candidates without PMP will be required to obtain Certified Associate in Project Management (CAPM) certification within one year of employment.. 6-8 years experience in using formal project management methodology, techniques and tools required. Demonstrated experience in managing multiple concurrent large or complex projects. Combination of education and experience may be considered in lieu of degree. Demonstrated expertise in creating and maintaining project deliverables: project charter, project plan, status reports, estimates, communication plan, reports, risk management plan, budget, schedule and milestone/deliverable charts. Demonstrated experience in managing issues, scope, and quality while bringing projects to successful completion within the cost and time requirements. Proficiency with project management software tools such as Microsoft Project. Demonstrated expertise in team building and leading teams.

Additional Details

Details: This role manages the project plan and the technical infrastructure aspects of Epic and related projects. This role will build project plans based on scope discussions and feedback from the engineering team as well as the clinical applications team. This role is ideally filled by someone who is organized, strong in project management, and has a technical background with a general understanding of the technical infrastructure and staff, including servers, storage, network, and desktop support teams.

• Experience with developing detailed plans and roadmaps for Epic Infrastructure related projects that are large-scale such as major Epic version upgrades, migration to Hyperdrive, and Epic migration to the cloud.
• Prior experience with project management in an Epic environment preferred.
• Responsible for communicating project goals, identifying external dependencies, removing blockers, and ensuring that all project responsibilities are defined with stakeholders.
• Candidate must have recent hands-on experience with project resource planning, management of internal and external vendor resources.
• Ability to capture and prioritize detailed technical requirements from Product/Application Owners.