Bilingual Family Support Administrative Assistant

SUMMARY OF RESPONSIBILITIES

The Family Support Bilingual Administrative Assistant provides administrative support to the Family Support Director as well as being responsible for following the Family Support guidelines and the guidelines in the EVC Policy Manual. Maintains a Bilingual case load with the ability to read, write, and speak fluent English and Spanish. Effectively communicates with a diverse group of important external visitors, as well as internal contacts at all levels of the organization and efficiently interfaces with the Finance Office concerning Family Support for all counties served by the department.

This full time position provides an excellent opportunity to engage in both Social Work and Budgeting.

ESSENTIAL FUNCTIONS

• Develops, sets up, and maintains a computer network on Family Support (FS) with data updates in various spreadsheets to include but not limited to: Accurate tracking of individual and county totals for all counties served by the department. Accurate tracking of FS Active participants as well as the FS waiting lists, each fiscal year, for all counties served by the department, and entering new applicants as they are referred throughout the year.
• Compiles information needed to complete the monthly Family Support reports.
• Attends and participates in all Family Support Quarterly meetings including District Council, Regional Coordinators, Local Council, and all monthly CAB meetings. With the addition of scheduling, preparing, and distributing packets and taking minutes for the Local Council meetings.
• Maintains confidential files, answers incoming phone calls and texts, ability to copy, fax and scan documents, sorts, and files paperwork, and does mailings as necessary.
• Maintains a neat and orderly administrative work area and is responsible for ordering supplies needed for the department.
• Ensures confidentiality regarding sensitive material including applicant’s, employees, and individual’s right to privacy and protected health information, following the Health Insurance Portability and Accountability Act (HIPAA).
• Other duties as assigned by the Family Support Director, Senior Vice President of Operations and President.

KNOWLEDGE AND SKILLS

· Proficiency with Microsoft Office (Excel, Word, and Outlook) and PDF Software.

· Ability to read, write, and speak fluent English and Spanish.

· Experience using browsers and a working knowledge of the Internet.

· Ability to deal with people at a variety of levels, both internally and externally.

· Excellent time management skills and the ability to prioritize and multitask.

· Promotes professional and harmonious work environment that contributes to the team process.

· Ability to work as a team as well as independently.

EDUCATIONAL AND WORK EXPERIENCE

· High School Diploma or GED required. Associate Degree or higher is preferred.

· One year of related experience working as an administrative assistant in a similar office setting preferred.

· Experience in the field of intellectual and developmental disabilities or health services preferred.

REQUIRED LICENSES AND/OR CERTIFICATES

· Must be legally authorized to work in the US.

· Valid TN driver’s license in good standing.

· Department of Disabilities and Aging (DDA) designated online training and any other required training.

· Emory Valley Center Orientation.

WORKING CONDITIONS

· The hours and weekly schedule are dictated by current tasks, standard is M – F with occasional evening and weekend hours as required.

· Work will take place in office settings and community.

· While performing the duties of the job, the employee travels by automobile, and is exposed to changing weather conditions.

· May be exposed to various medical conditions, communicable diseases, and pest infestations.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have Social Work Experience?
• Do you have budgeting experience?

Work Location: In person

Salary : $16