What are the responsibilities and job description for the Home Care Manager position at EMPATHYHANDS HOMECARE?
Benefits:
- 401(k)
- Health insurance
Full job description:
Empathyhands is a non-medical, in-home caregiver agency that provides compassionate, high-quality care that enables dependent adults and seniors to thrive with dignity and independence. We pride ourselves on creating meaningful connections in the community and delivering outstanding client-focused services.
Our services include personal care assistance, meal planning and preparation, medication reminding, companion care, veteran care, housekeeping duties, and other tasks that allow our clients to avoid moving out of their homes and remain healthy, happy, and independent at home.
We are seeking a full-time Care Manager who has a passion for working with Seniors, is dedicated to making a difference, is highly organized & has experience in Senior Care. If you have a passion for serving older adults and have an extensive background working with this population, you may be the person we are looking for! And that starts with a compassionate, care-minded person like YOU
Qualities:
- Exhibit leadership qualities?p
- Set an example for the team you work with.
- Enjoy guiding your team to help others?
- Take charge with a warm smile and welcoming personality
- Shows dedication to excellence in everything they do
- Has a passion for customer service
- Takes responsibility for actions
- Effective verbal, listening, and written communication skills
- Has a desire to learn and improve
- Ability to adapt to changing work priorities and meet deadlines and schedules
- Believes in Teamwork to achieve goals
- PREVIOUS CAREGIVER EXPERIENCE REQUIRED
Care Manager Responsibilities:
EmpathyHands is seeking a Care Manager to manage the daily operations of Empathyhands Homecare. Manage client records. Ensure compliance with State Regulations. Coordinate client intake referrals and client billing. Documents and investigate complaints/concerns and report results to the appropriate agencies
The position is a management role with the primary responsibilities of training and matching caregivers with clients, scheduling, consulting with clients and families for needs assessments, orienting caregivers to clients, and other tasks that help us continue to provide exceptional care to the seniors in our community. If you have a passion for customer service and understand the importance of excellence in your work, then you should apply for this position.
The ideal applicants have had experience in caregiving and are individuals who have experience in managing others in a healthcare setting such as a home care company, or professional facility that provides services to the elderly. Qualified applicants must also pass a criminal background check for consideration and must be willing to assume on-call duties.
Essential Functions:
Supervises and provides direction to Personal Care Assistants.
Responsible for hiring and orienting Personal Care Assistants.
Responsible for addressing performance and behavior issues with Personal Care Assistants per the company's Corrective Action Policy.
Ensures that the documentation of services provided is timely and accurate.
Ensures annual evaluations and education are completed for all Personal Care Assistants.
Complete filing in client/employee records as needed.
Accurately maintain client and employee databases regarding billing functions.
Compile accurate billing/payroll reports for the Administrator within time frames.
Maintain confidentiality of patients, employees, and other company-related business.
Completes accurate computer data entry of all client records.
Complies with company policies and procedures and attends appropriate staff meetings to remain informed about such.
Performs client visits on an as-needed basis.
Performs other related duties as assigned/requested
Supervises and provides direction to Personal Care Assistants.
Responsible for hiring and orienting Personal Care Assistants.
Responsible for addressing performance and behavior issues with Personal Care Assistants per the company's Corrective Action Policy.
Ensures that the documentation of services provided is timely and accurate.
Ensures annual evaluations and education are completed for all Personal Care Assistants.
Complete filing in client/employee records as needed.
Accurately maintain client and employee databases regarding billing functions.
Compile accurate billing/payroll reports for the Administrator within time frames.
Maintain confidentiality of patients, employees, and other company-related business.
Completes accurate computer data entry of all client records.
Complies with company policies and procedures and attends appropriate staff meetings to remain informed about such.
Performs client visits on an as-needed basis.
Performs other related duties as assigned/requested
Schedule caregivers with clients and communicate with all parties
Client and caregiver documentation in scheduling software
Responds to questions regarding client and caregiver schedules
Document skills and attributes of caregivers to ensure strong matching to clients
Maintain computer schedules
If you are interested in this opportunity, please send a cover letter and resume to us. We look forward to hearing from you.
Schedule:
· 8-hour shift
· Monday to Friday
· Weekends as needed
Care Manager Requirements:
Education:
Bachelor's (Required)
Experience:
- working with older adults: 3 years (Required)
-Home care and Scheduling experience preferred but not required
-Leadership skills, human relations abilities, customer satisfaction skills, and organizational skills a must
– Positive, friendly attitude and ability to work well in a close TEAM environment. working with older adults: 3 years (Required)
Eligibility Requirements
- Pass Live Scan Fingerprint Clearance as per California Department of Social Services Requirements
- Pass a criminal background check as per California Department of Social Services Requirements
- Provide valid I-9 Employment Eligibility Verification documents.
- Basic computer knowledge, including data entry and word processing skills.
- Strong customer service and interpersonal skills.
- A willingness to maintain personnel policies and client care practices.
Care Manager Benefits:
- Competitive compensation ranges between $50,000-$60,000.
- Comprehensive medical and dental insurance
- Paid time off
- 401(k) plan with company matching contributions
- Paid earned vacation
- Ongoing training that enhances your professional growth.
- Health Insurance is available after 90 days
$50,000 - $60,000 - Salary depending on experience!
Salary : $50,000 - $60,000
