What are the responsibilities and job description for the Delivery Driver position at Empire Auto Parts?
Reporting to the Driver Supervisor, the Delivery Driver, is a motivated and detail-oriented individual who wants to be a part of our dynamic team. As a vital member of our distribution department, you will be responsible for ensuring timely and accurate deliveries of aftermarket collision auto parts to our valued customers. In addition to delivery duties, you will also play a crucial role in collecting payments, ensuring smooth transactions, and maintaining positive customer relationships.
Responsibilities:
Delivery of Auto Parts:
• Safely and efficiently operate a Sprinter van to deliver aftermarket collision auto parts to customers' specified locations.
• Follow delivery routes to optimize efficiency and ensure on-time deliveries. • Handle and load auto parts with care to prevent damage during transit.
• Verify the accuracy of delivered items against the invoice and report any discrepancies.
Payment Collection:
• Collect payments from customers upon delivery, following company guidelines and protocols.
• Handle cash and checks securely.
• Report any payment issues or discrepancies to the appropriate department.
Customer Service:
• Interact with customers in a professional and friendly manner, maintaining a positive image for the company.
• Address customer inquiries and concerns regarding deliveries and payments, or escalate issues as needed.
• Build and maintain strong customer relationships through excellent service and communication.
Vehicle Maintenance:
• Conduct daily inspections of the delivery vehicle to ensure it is in proper working condition.
• Perform routine maintenance tasks such as fueling, cleaning, and reporting any mechanical issues promptly.
• Follow safety protocols and adhere to traffic laws while driving.
Record-Keeping:
• Maintain accurate records of delivery routes, payment transactions, and mileage.
• Submit delivery and payment reports to the appropriate department as required.
Vehicle Safety:
• Adhere to all traffic laws and regulations while operating the delivery vehicle.
• Use seatbelts and ensure that the vehicle's safety features are functional.
• Maintain a safe following distance and adjust driving speed according to road and weather conditions.
• Avoid distracted driving, such as texting or using a mobile phone, while on the road.
• Perform regular vehicle safety checks and report any issues immediately.
Loading and Unloading Safety:
• Safely load and unload auto parts, using proper lifting techniques to prevent injuries.
• Secure items within the delivery vehicle to prevent shifting during transit.
• Use safety equipment, such as gloves and safety glasses, as appropriate.
Qualifications/Skills:
- Great attitude and personality
- Good communication skills
- Valid driver’s license
- Proven work experience as a Delivery Driver
- Ability to operate company owned vehicle in a variety of weather and traffic conditions
- Good driving record/history
- DOT (Preferred)
- High school diploma or equivalent is a plus
- Be at least 18 years old
What We Offer...
- Health, Dental & Vision Insurance
- Health Savings Account (HSA) with Employer Contribution
- Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
- 401K Retirement Plan with Employer Match
- Paid Training
- Paid Time Off
- Paid Sick Days
- Paid Holidays, Including 1 Floating Holiday (Your Birthday)
- Weekly Pay
- M-F work week; No weekends
Employee Perks:
- Casual Dress Code
- Teamwork Environment
- Free Company Apparel
- Employee Recognition
Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
* Empire Auto Parts participates in E-verify. Link: https://mandatoryview.com/?LicenceId=aff05aa0-caa9-49f7-803f-6dc96b954dd3&ProductType=OnlineApplicant&SubType=PG
