What are the responsibilities and job description for the Customer Consultant position at Empire Connections?
Empire Connections is seeking our newest Customer Consultant to join our team!
In this role, you will be the first point of contact for our clients, providing exceptional customer support and ensuring a positive experience. We value our Customer Consultants and the path pave for our customer base. This position can skill sets leading to significant career growth, making this an exciting opportunity for you.
This position offers in-depth training in all areas, ensuring you are set up for success. A qualified candidate will be responsible for managing client relationships, developing our newest business opportunities, and providing high quality service!
Responsibilities:
- Working one-on-one with customers and clients
- Understand customer needs and quickly provide solutions
- Manage, update, and maintain customer accounts
- Create reports of all customer interactions
- Identify new business opportunities
- Supply high quality customer service
- Build the skills to increase customer loyalty
Qualifications:
- The ability to build personal relationships with customers and clients
- Strong written and verbal communication skills
- Team oriented
- Ability to bridge the gap between our customers and clients
- Organizational skills
Training includes:
- Product knowledge
- Marketing strategies
- Finance management
- Customer service skills
Join us as we strive to provide outstanding service and support to our valued customers! Apply with your resume attached and a member of our hiring team will reach out within 1-3 business days.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- On-the-job training
- Professional development assistance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $55,000 - $60,000
