What are the responsibilities and job description for the Retail Sales Representative - Watauga/ Wilkes/ Ashe NC position at Empire Distributors?
Essential Duties and Responsibilities
- Sells wine, malt beverages and non-alcoholic beverages to retail establishments.
- Service and maintain current accounts with orders and provide prompt, courteous customer service. Including attending and participating in store resets as required.
- Compiles lists of prospective customers for use as sales leads.
- Travels through assigned territory, including remote areas, to call on regular and prospective customers to solicit orders, sells displays, present items for distribution, and handle damages and off-condition product.
- Quotes prices and credit terms for orders obtained.
- Various local chain responsibilities to include cluster sales and price submissions as assigned by Manager.
- Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
- Confers with District Manager to resolve customer problems.
- Investigates and resolves customer problems with deliveries.
- Identifies and responds to customers' needs.
- Maintains frequent and open communication with drivers, driver supervisors, district manager, sales managers, and the general manager.
- Executes sales plans and maintains accounts according to company standards.
- Tracks and reports progress of goals on a weekly basis and/or as requested.
- Participates in supplier work-withs.
- Continually maintains training and product knowledge.
- Delivers emergency orders when needed.
- Attends trade shows.
- Conducts business according to local and state laws.
Education and/or Experience
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Valid Driver’s License and State Sales Permit
- To perform this job successfully, an individual should have knowledge of Order processing systems.
“Empire is proud to be an equal opportunity employer and a drug free workplace. We are committed to ensuring that all employment decisions are made on the basis of qualification, merit, and business need; without regard to race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status or any other basis covered by appropriate law. “