What are the responsibilities and job description for the Sales Lot Porter position at Empire Nissan?
Overview
The Sales Lot Porter helps ensure complete customer satisfaction by moving vehicles in and around the sales area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed.The ideal candidate has a high energy level, a desire to work in a fast-paced environment, and a valid driver’s license. He or she must have great communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.
Responsibilities
- Drives vehicles to and from sales lot areas and service lots as needed
- Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
- Services vehicles with gas, oil, and water
- Washes and cleans vehicles as needed
- Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary
- Helps maintain shop cleanliness, including windows, doors, floors, etc.
- Dealer Trades.
- Transports customers to and from their home when needed and requested
- Attends all staff meetings, trainings, and educational classes as required
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Follows all safety and security procedures
- Performs other duties as assigned
Qualifications
- No experience necessary. Willing to train.
- High school diploma or GED preferred
- A valid California driver's license and clean DMV printout
- Able to drive both automatic and standard-transmission vehicles
- Able to safely operate motor vehicles in tight and small spaces
- Highly professional and dependable
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
- Able to work independently with minimal supervision
- Basic computer and internet skills
- Previous experience in a similar role a plus
- Must be customer service oriented.
- Must be a team player with a strong sense of commitment to the customer and team members.
- Must be self-motivated with good written and verbal communication skills.
- Strive to respect and facilitate teamwork within all departments.
- Friendly with high energy and the willingness to go above and beyond.
- Willing to multi-task.
- College Students - We can work around schedules.
- Bilingual a PLUS!!
