Order Processor

ABOUT EMPIRE SCREEN PRINTING:

Empire is a family-owned, award-winning business that prides itself on using environmentally-friendly print methods. Empire is a full-service company in OEM and POP markets, producing overlays, vinyl decals, crystal-line domes, nameplates, magnets, and roll labels, using UV LED and UV screening, digital and flexographic printing.

There is a full-time opening on 1st shift in Customer Service as an Order Processor.

FIRST SHIFT: Monday - Thursday 6:25 am - 4:30 pm

JOB SUMMARY:

The purpose of this role is to receive and process customer purchase orders. This position gathers all information necessary for the accurate and timely processing of the order, schedules production and shipping dates, and acknowledges customer with updated information.

QUALIFICATIONS & SKILLS

• Strong interpersonal and telephone skills
• Ability to effectively manage time and prioritize multiple tasks
• Ability to deal with customers as well as all departments to access and analyze situations
• Excellent verbal and written communication skills
• Self-motivated and ability to excel with minimum supervision
• Must have an attention to detail
• PC skills with proficiency with Microsoft Office Suite
• Ability to write and present effective proposals
• Business math skills
• Must be detailed-oriented, highly organized, ambitious, creative and “think outside the box”
• High School diploma or equivalent required

JOB RESPONSIBILITIES:

• Order processing
• Order acknowledgement
• Scheduling
• Order accuracy

BENEFITS:

• Casual work atmosphere
• No nights or weekends
• Earned paid time off (PTO)
• Paid Holidays
• 401k with employer match
• Health insurance
• Dental insurance
• Vision insurance
• Group Life Insurance
• Supplemental life insurance
• Referral program
• Incentive program
• Short and long-term disability
• Promote from within (opportunities to sign up for open positions in different departments/shifts)
• 4 ten-hour shifts a week (production only)

All job candidates should work with well others with minimum supervision, have a team-oriented mindset, the desire to learn/cross-train, attention to detail, have and maintain a positive attitude, and be able to problem solve.

Empire Screen Printing is an equal opportunity employer. At Empire Screen Printing, we are committed to treating all Applicants fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Empire Screen Printing reserves the right to modify or change the essential functions of the job-based business necessity.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift

Experience:

• Customer Service: 1 year (Required)
• Clerical: 1 year (Required)
• Microsoft Office: 1 year (Required)

Work Location: In person

Salary : $15