What are the responsibilities and job description for the Receptionist position at Empire Spanish Meadows?
*Empire Spanish Meadows- Nursing home & Assisted living*
Apply today and become apart of the Spanish Meadows family!
To learn more about our facility, please visit us at: http://www.spanish-meadows-brownsville.com
Position Summary:
We are looking for a compassionate, customer servicer driven receptionist to join our team at Spanish Meadows! The ideal candidate will be very welcoming in answering phones and help guests as needed.
Responsibilities:
- Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Retrieves messages from voice mail and forwards to appropriate personnel.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Coordinates guestroom reservations.
- Maintains current list of residents who are hospitalized.
- Updates appointment calendars, including transportation and beauty calendars, as directed.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).
- Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
- Orders, receives, and maintains office supplies.
- May perform other duties as assigned.
Qualifications:
- High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
- Basic First Aid and CPR certification
- Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
- Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
- Bilingual is highly encouraged
- Computer literate
Shift:
- PRN
Benefits:
- Healthcare Insurance
- Dental Insurance
- 401K
- * We’re always looking for exceptional professionals to join our team! If you're looking to make a career change and work in a collaborative/supportive environment, we encourage you to apply! *
Job Type: Part-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- receptionist: 1 year (Preferred)
- nursing home: 1 year (Preferred)
Work Location: In person