What are the responsibilities and job description for the PeopleSoft Technical Analyst position at Empire State?
*Applicants MUST submit a cover letter with resume to be considered.
*This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.
*Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.
BASIC FUNCTION:
Support ESD’s PeopleSoft Financial Management System including but not limited to the following modules: General Ledger, Treasury, Purchasing, Expenses, Accounts Payable, Accounts Receivable, Billing, Asset Management, Contracts, and Projects. Duties will include: surveying existing business functionality, recommending and implementing business process enhancements via workflow development and new module deployment, installing patches, updates and new releases, performance monitoring, end user support, system disaster recovery, Quality of Service (QoS) testing, system documentation and providing technical assistance in any other area of IT as directed by department managers.
WORK PERFORMED:
- Research new PeopleSoft releases to and plan for future state of business processes
- Utilize the PeopleSoft Update Manager (PUM) to install patches, updates and new releases
- Analyze impact to customizations when applying patches, bug fixes and updates
- Lead and participate in all phases of testing. Create, document and execute test plans, scripts, and test scenarios within dedicated test frameworks
- Provide production support to end users. Triage issues for developers, administrators, and Oracle support. Perform root cause analysis and document mitigation processes
- Collaborate with business Subject Matter Experts (SME’s) to identify recommendations for process improvements
- Identify business needs, elicit requirements and specifications to improve organizational workflow
- Serve as a customer liaison for end users and 3rd party vendors. Represent IT on project teams and workgroups
- Manage multiple projects concurrently and meet established deadlines
- Effectively communicate, collaborate and problem-solve with relevant stakeholders
- Assist with IT Disaster Recovery efforts, testing and documentation
- Perform other related duties and / or projects as directed by your supervisor.
MINIMUM REQUIREMENTS:
Education Level required: Bachelors’ degree in an IT related discipline with minimum of 3 years’ experience in related field; Or a 2-year degree with a minimum of 5 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Experience required: Extensive experience with PeopleSoft Version 9.2; Extensive experience in Systems Analysis, Data Architecture and Project Management; Previous supervisory experience.
Knowledge required: Strong proficiency with Microsoft Data Management and Reporting tools (SQR, BI Publishing) MS SQL Server 2016 and higher. Experience with PeopleSoft FSCM modules, database design, system design principles, and ETL systems; Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills.
Salary : $95,000 - $100,000
