What are the responsibilities and job description for the Freightliner Dealer DTNA Trainer | Jackson, MS position at Empire Truck Sales?
Job Details
Description
Empire Truck Sales, LLC is one of the largest Freightliner-Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Freightliner Dealer Trainer to coach and mentor our dealership Service teams. This position will be based in Jackson, MS.
We are seeking a technical service training specialist who has prior experience working on heavy trucks, equipment, rental, leasing fleets, and/or any similar industry.
Primary Responsibilities:
- Prepare and conduct DTNA technical training materials, classroom agendas and certification programs.
- Assess training needs and partner with team leadership and Service Managers to create training paths for our service technicians.
- Create training schedules and ensure that all dealership technicians are on target to achieve and maintain manufacturer certifications.
- Train and instruct new technicians on processes and protocol.
- Document and track certifications necessary for ongoing technician training and development.
- Develop and deliver needed training to support parts and service in policies and procedures.
- Performs other related duties as assigned.
Qualifications
- At least 5 years of experience related to the service, repair and maintenance of heavy-duty trucks is required
- Previous experience with a Freightliner-Western Star dealer is a plus
- Prior knowledge of Daimler Trucks North America (DTNA) training programs is a plus
- Proficient use of computers and software such as Microsoft Office Suite and other web-based applications
- Must have a valid Driver's License with clean MVR
- Excellent communication and presentation skills; able to present material and complete the learning process.
- Professional demeanor and appearance
- Must be able to travel as needed to provide on-site trainings at our dealerships and to obtain necessary certifications
- Able to multi-task, prioritize and manage time effectively
Benefits:
- Competitive Wages
- Medical/Dental/Vision/Life Insurance
- Company Paid, Employee Short-term and Long-term Disability Coverage
- 401(k) Retirement Plan with Company Match
- Holiday and Vacation Pay
Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.
Empire Truck Sales, LLC is an Equal Opportunity Employer
