What are the responsibilities and job description for the Service Team Specialist position at Employee Benefit Design?
About Us:
Employee Benefit Design is a trusted employee benefits brokerage based in Springfield, MO, committed to providing exceptional service to our clients. We specialize in health, life, disability, worksite, Medicare, and individual insurances, and we take pride in creating tailored solutions for our clients.
Position Overview:
We are seeking a Service Team Specialist to join our dynamic and supportive team. This role is perfect for someone who is detail-oriented, eager to learn, and passionate about delivering top-notch service. You will assist our clients with data entry, questions about coverage, and claims resolution. No prior insurance experience? No problem! We provide comprehensive training to set you up for success.
Key Responsibilities:
- Provide exceptional client service by addressing inquiries about coverage, claims, and other benefits-related matters.
- Accurately enter and maintain client data in our systems.
- Troubleshoot and resolve client concerns with professionalism and efficiency.
- Collaborate with other team members to ensure seamless client experiences.
- Participate in ongoing training to stay informed about company processes and industry updates.
What We Offer:
- Training and Development: Comprehensive training to help you succeed in your role, with opportunities to explore other departments within the company if you’re interested in growing your career.
- Supportive Team Environment: Join a team that values collaboration, innovation, and work-life balance.
- Career Growth: Opportunities to learn and advance in a growing company.
Qualifications:
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- A client-first mindset with a commitment to delivering high-quality service.
- Proficiency in basic computer applications and data entry.
- Eagerness to learn about the insurance industry (no prior experience required).
Why Join Employee Benefit Design?
We believe in fostering a workplace where our employees feel valued and empowered to succeed. Our team culture encourages growth, innovation, and a shared commitment to serving our local community.
How to Apply:
If you're ready to start an exciting career in the employee benefits industry, we’d love to hear from you! Please submit your resume through really or by email to info@ebdllc.com. Join us in making a difference for our clients while building a fulfilling career for yourself!
Job Type: Full-time
Pay: $38,000.00 - $43,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Microsoft Office: 1 year (Required)
Ability to Relocate:
- Springfield, MO 65810: Relocate before starting work (Required)
Work Location: In person
Salary : $38,000 - $43,000