Demo

Clinical Administrative Assistant

Employee Health Insurance Management Inc
Southfield, MI Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/1/2025

Job Description

Job Description

Specific Responsibilities :

  • Provide direct assistance with the Prior Authorization process to include accumulating the necessary medical supporting documentation and researching the plan sponsor benefit plans.
  • Maintain Document Tracking system of Clinical Interventions including Prior Authorizations, Appeals and Step Therapy claims.
  • Develop outstanding intervention log for follow-up.
  • Compose denial letters to physicians and members.
  • Develop archiving and document disposal procedures.
  • Assist with generating reporting stats of clinical activity.
  • Assist with plan design updates in the PBM application.
  • Performs clerical functions including data entry, filing, and sorting, typing, checking and recording information.
  • Assists in the preparation of correspondence and distributes materials.
  • Review daily utilization exception reporting to determine areas which may require special attention related to chronic conditions.
  • Run daily reports as needed (reject reporting, min / max reporting etc.)
  • Assist with new group implementation and plan set-up as needed.
  • Handle pharmacy call center calls as needed up to and including participating in the after hours rotation schedule.
  • Various duties as assigned.

Position Requirements :

  • High school graduate or equivalent; higher education preferred
  • Current Certified Pharmacy Technician licensure preferred
  • One to two years’ experience working in a Pharmacy
  • Must have excellent communication skills and the ability to work effectively with clients, pharmacies and plan members.
  • Strong analytical abilities; solid technical aptitude
  • Strong customer service abilities
  • Proficient knowledge of Microsoft Office applications (Word, Excel)
  • Excellent verbal and written communication skills
  • Must be dependable and demonstrate responsible work patterns.
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