What are the responsibilities and job description for the Employee Experience Center Advisor position at Employee Referral Program - Great People Know Great People?
Could you be our next Employee Experience Center Advisor at Radnor Corporate Center?
Why work as an Employee Experience Center Advisor with Main Line Health?
- Make an Impact! The Employee Experience Center (EEC) Advisor is the first point of contact for all Main Line Health employee incoming phone/email inquires, issues, and work requests related to HR operations and transactions. This role handles phone inquiries, requests, and cases to closure, while appropriately escalating complex cases. Specializing in various areas of HR support, such as payroll, benefits, recruitment and employee data management, the EEC Advisor provides accurate and timely processing of HR transactions and delivers outstanding customer service to internal and external customers. The EEC Advisor is expected to utilize system tools to maximize efficiency and accuracy and follow established procedures to maintain effective and professional documentation of inquiries and resolutions
- Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
- Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
- Position-Specific Benefits include: You are eligible for up to 160 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!
Position: Employee Experience Center Advisor
Shift: Hybrid, 9:30A - 6P
Experience:
• Minimum of 1-2 years of experience working in Human Resources. Experience as a Human Resources generalist or specialist is preferred.
• Experience with ServiceNow, PeopleSoft HRMS and Taleo is preferred
• Demonstrated skills in dealing with a diverse group, both internal and external customers.
• Experience working in a fast paced, confidential environment.
• Excellent customer service, communication (written and verbal) skills required, ability to multi-task and prioritize.
• Intermediate user level of Microsoft Office Word and Excel
Education:
High School Diploma required. Degree in Business or related field preferred
Licensure/Certifications:
N/A
Salary : $6,000
