Demo

Community Outreach Specialist

Employer City of Redlands
Redlands, CA Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/24/2025

Description

Under supervision, performs a variety of technical, field, and administrative tasks involved in the operation of the homeless solutions division. Exercises no supervision.

Examples of Duties

Duties may include, but are not limited to, the following:

  • Provides outreach services, such as intake and assessment to the homeless populations and/or individuals who are mentally ill and/or developmentally disabled;
  • Identify needs for housing assistance services and provides resources;
  • Assists in the implementation of programs goals and objectives and provide recommendations;
  • Transport clients to appropriate services, as needed;
  • Work in close conjunction with non-profit organizations, local service providers, county entities, and faith-based organizations to obtain resources;
  • Create and maintain case management files and progress reports;
  • Act as City’s liaison for outreach programs; establish and maintain effective relationships with governmental and community agencies regarding programs and services;
  • Coordinate and/or assist in educational presentations for the public about homeless topics; and
  • Performs related duties and responsibilities as assigned.

Qualifications

Experience:

  • One year of experience working with homeless populations and/or individuals who are mentally ill and/or developmentally disabled.
  • Some experience working with City, County and non-profit organizations.
Education:
  • High school diploma or equivalent.
  • College level coursework in behavioral science is desirable.
Licenses and Certificates:
  • Possession of, or the ability to obtain, a valid California driver’s license at the time of appointment.
Special requirements:
Essential functions and duties require the following physical abilities and work environment:
  • Ability to travel to different sites and locations;
  • Regularly required to talk and hear, to sit, stand, walk, run, kneel, crouch, stoop, squat, crawl, twist, climb, bend and lift up to 50 lbs;
  • Exposure to heat, cold, noise, outdoors, vibration, odors, and chemicals;
  • Ability to work flexible hours, weekends, and holidays.

Supplemental Information

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Candidates must clearly demonstrate through their application material that they meet the minimum qualifications of the position. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position.

The employment application must be completed and submitted online. Applicants must list current and past work experience. Do not indicate “See Resume”.

Proof of education such as but not limited to, university/college transcripts and degrees must be submitted online with your application. Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the application deadline.


Failure to provide all required documents will result in elimination from the selection process.

Please note, the City of Redlands’ preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.

The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which may include a drug/alcohol screening depending upon job classification). The City of Redlands utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

For questions regarding this recruitment, please contact Julie Maher at jmaher@cityofredlands.org


Benefits associated with this position include:

  • Medical Insurance – City pays between $800 and $2,100 p/mo for employees and eligible dependents depending upon level of coverage;
  • Dental Insurance – City pays monthly premium for employees and eligible dependents; 2 plans
  • Vision Reimbursement – up to $300 per year
  • State Disability Insurance
  • Life Insurance - $25,000
  • Accidental Death & Dismemberment - $25,000
  • The City participates in Social Security
  • Vacation Leave – 80 hours accrued in first year
  • Sick Leave – 96 hours annually
  • 14 Paid Holidays plus 4 Floating Holidays
  • Longevity Pay
  • Credit Union
  • Employee Assistance Program
  • Tuition Reimbursement Program - $2000 per fiscal year
  • Public Employees Retirement System (PERS) – 2% @ 55 for employees who are considered a "classic" member of Cal PERS or a current member of another California public retirement system who is hired on or after January 1, 2013.
  • Public Employees Retirement System (PERS) – 2% @ 62 for an employee who becomes a "new" member of Cal PERS for the first time on or after January 1, 2013 and who was not a member of another California public retirement system prior to that date; employee contributes half of the contribution rate.

Salary : $300 - $2,000

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