What are the responsibilities and job description for the PROGRAM TECHNICIAN II position at Employment Development Department?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-473475
Position #(s):
280-741-9928-003
Working Title:
Program Technician II / I
Classification:
PROGRAM TECHNICIAN II
$3,721.00 - $4,664.00
Shall Consider:
PROGRAM TECHNICIAN
$3,219.00 - $4,326.00 A
# of Positions:
1
Work Location:
San Bernardino County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 5:00pm
Work Week:
Monday-Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
Come be a part of our dynamic support team in the San Bernardino Area Audit Office. We have an opening in the Technical Audit and Outreach Group, for one (1) Program Technician (PT) II to help provide vital support to our audit crews!
This position may be filled at either the Program Technician (PT) II level or at the Program Technician level for recruitment purposes!
Under the general direction of the Tax Administrator I, EDD, the PT II will be primarily responsible for responding to audit related inquiries and processing complex support work on moderately difficult or multifaceted issues in regard to employment taxes.
The PT II ensures compliance with laws, regulations, and policies and assists taxpayers in complying with the laws. Duties may consist of, information gathering, account analysis, and processing forms received to generate required account adjustments within the audit program using the Accounting and Compliance Enterprise System (ACES).
These functions require interaction with employers regarding employment tax issues of moderate difficulty, providing sensitive and detailed program information and/or direction to the public or other employees. The level and complexity of duties will be adjusted as needed for staff hired at the PT level.
Please see the PT and PT II duty statements, linked below, for more information.
This position is located in San Bernardino, CA. ARU 741
The San Bernardino office offers free on-site parking and is within walking distance of public transportation.
Don't forget to take the exam!
The web addresses below will direct you to the Program Technician and Program Technician II on-line exam bulletins.
PT (Exam Code: EX-2362)
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2362
PT II (Exam Code: EX-2365)
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2365
Please Note:
For applicants new to State service:
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Program Technician II Bulletin
Program Technician Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/22/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control # 473475
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control # 473475
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-473475
Position #(s):
280-741-9928-003
Working Title:
Program Technician II / I
Classification:
PROGRAM TECHNICIAN II
$3,721.00 - $4,664.00
Shall Consider:
PROGRAM TECHNICIAN
$3,219.00 - $4,326.00 A
# of Positions:
1
Work Location:
San Bernardino County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 5:00pm
Work Week:
Monday-Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
Come be a part of our dynamic support team in the San Bernardino Area Audit Office. We have an opening in the Technical Audit and Outreach Group, for one (1) Program Technician (PT) II to help provide vital support to our audit crews!
This position may be filled at either the Program Technician (PT) II level or at the Program Technician level for recruitment purposes!
Under the general direction of the Tax Administrator I, EDD, the PT II will be primarily responsible for responding to audit related inquiries and processing complex support work on moderately difficult or multifaceted issues in regard to employment taxes.
The PT II ensures compliance with laws, regulations, and policies and assists taxpayers in complying with the laws. Duties may consist of, information gathering, account analysis, and processing forms received to generate required account adjustments within the audit program using the Accounting and Compliance Enterprise System (ACES).
These functions require interaction with employers regarding employment tax issues of moderate difficulty, providing sensitive and detailed program information and/or direction to the public or other employees. The level and complexity of duties will be adjusted as needed for staff hired at the PT level.
Please see the PT and PT II duty statements, linked below, for more information.
This position is located in San Bernardino, CA. ARU 741
The San Bernardino office offers free on-site parking and is within walking distance of public transportation.
Don't forget to take the exam!
The web addresses below will direct you to the Program Technician and Program Technician II on-line exam bulletins.
PT (Exam Code: EX-2362)
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2362
PT II (Exam Code: EX-2365)
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2365
Please Note:
For applicants new to State service:
- You must first pass an open competitive examination.
- If you are new to State employment, you may apply only for exams designated as “open” to the public.
- You may apply for both “open” and “promotional” exams.
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Program Technician II Bulletin
Program Technician Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/22/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control # 473475
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control # 473475
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Other - A Cover Letter is required and must be included.
Salary : $3,721 - $4,664
