What are the responsibilities and job description for the Expanded Function Dental Auxiliary (EFDA) position at Employment Opportunities?
Job Summary
The Expanded Function Dental Auxiliary will be proficient on the following:
Dental Assistant Protocol: Responsible for restoring teeth prepped by the dentist and assisting the dentist in the provision of services to patient independently. Responsible for maintaining the cleanliness and stocking of the exam rooms daily. Demonstrates an accurate dental assistant practice by passing a competency test and obtaining/maintaining their Expanded Function Dental Auxiliary License with the state of Washington.
Clerical and Chart Management: Responsible for follow up with the patient visit including updating and reviewing patient information for every dental visit, proper encounter codes, proficient in chart entries protocol and understanding of dental treatment planning.
Customer Service: Knowledge of principles and processes for providing patients customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Job Specific Competencies
1. Dental Assistant Protocol: Assists chair side independently and provides dental care to patients.
a. Able to perform all expanded function dental assistant procedures allowable under Washington State Law.
b. Prepares patient, disinfects instruments/dental products/operatories, and sets up instrument trays, prepares materials, and assists dentist during dental procedures according to state and national regulations/guidelines, as well as, CVCH policies and procedures.
c. Instructs patients in oral hygiene and plaque control programs.
2. Maintains the uniformity of operatory equipment.
a. Checks for outdated and expired inventory.
b. Tags out and/or locks out unsafe or damaged equipment.
c. Maintains the standard use of materials whenever possible at all clinic sites.
d. Maintains all headpieces and dental equipment on repair or requested services, as needed.
3. Demonstrates and maintains competency with digital and panoramic radiology.
4. Demonstrates and maintains competency making impressions, pouring models, and the use of the laboratory equipment.
5. Keeps the operatories and laboratory stocked, organized and safe.
a. Responsible for opening and closing the operatories each working day.
b. Assists in inventory, storage and ordering supplies.
c. Maintains a neat, clean and professional work environment.
6. Follows all procedures as outlined in the Clinic Safety Manual and Dental Clinic Blood Born Pathogen Compliance Manual.
a. Explains the rationale for infection control and occupational safety protocols according to
b. the Occupational Safety and Health Administration (OSHA) hazard communication standards.
c. Demonstrates Universal Precautions techniques.
7. Clerical and Chart Management: Dental assistants are able to accurately demonstrate an understanding of appropriate forms as indicated by patient treatment.
a. Demonstrates and maintains competency with patient chart entries.
b. Obtains medical and dental histories and vital signs of patients.
c. Schedules appointments, prepares cost estimates, and maintains records manually or enters data into computer system.
d. Documents Recall tickler (both exam and Hygiene) following each visit(refer to Recall protocol).
e. Prepares dental referrals as requested by Dental Provider.
f. Documents No Show in chart with follow-up phone call (refer to No Show protocol).
8. Knowledge of administrative and clerical procedures and systems that will support the clerical duties.
a. Use of dental department phone system.
b. Assists patients with information and educational materials as approved by supervisor and other CVCH programs.
c. Ensures completion of paperwork by the patients while reviewing and updating dental records.
d. Assists as a backup for front desk function, as needed.
9. Monitors and reports non-compliance or risk to Dental Director and Dental Operations Manager.
a. Notifies Dental Director and Dental Operations Manager if unsafe conditions develop.
10. Assists with New Employee Training.
a. Provides one-on-one training, as assigned by Dental Director/Dental Operations Manager.
b. Provides basic training on chair side assisting.
c. Assists new employees with questions regarding dental assisting protocols.
11. Customer Service
a. Greets patients and visitors with a warm and friendly manner.
b. Provides information for all inquiries both in person and in the phone.
c. Communicates clearly and accurately with patients, dentists and co-workers.
d. Provides accurate verbal translation, when required.
e. Performs AIDET 100% of the time; 90% proficiency score must be maintained.
General Duties and Responsibilities
1. Performs other duties and tasks as assigned by supervisor.
2. Expected to meet attendance standards and work the hours necessary to perform the essential functions of the job.
3. Conforms to safety policies, general housekeeping practices.
4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community.
5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers.
6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others.
7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others.
8. Conforms to CVCH policies and Joint Commission and HIPAA regulations.
Job Specifications
1. Education: Completion of an accredited training program for expanded function dental auxiliaries
2. Certification/Licensure: Licensed to work as an Expanded Function Dental Auxiliary (EFDA) in Washington State. Departmental competency test must be passed and competency must be maintained. Accreditation from a Dental Assisting program preferred. Basic Life Support required.
3. Experience: A minimum of one (1) year experience as a dental assistant or equivalent education and training/certification.
4. Language Skills: Bilingual in English/Spanish required.
5. Essential Technical/Motor Skills: Ability to handle delicate equipment, knowledge of dental instruments, equipment and procedures. Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; ability to communicate with fluency in English/Spanish.
6. Interpersonal Skills: Shows demonstrable leadership skills, ability to act as an informal leader, and work well with other clinic services/departments. Excellent customer service skills. Ability to work in a collaborative team work environment. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low- income patients.
7. Essential Physical Requirements: Moderate physical activity. Requires handling of average-weight objects up to 20 pounds or standing and/or walking for more than four (4) hours per day. Hold dental equipment in patient’s mouth for long periods of time. Standing, sitting, and walking throughout the work period in a fast-paced clinic. Work is performed in an interior medical/clinical environment.
8. Essential Mental Abilities: Excellent attention to detail. Knowledge of technical dental practices, filling preparations, sterilization techniques and lab procedures. Knowledge of teaching aids and methods. Ability to communicate effectively especially in community health education programs. Knowledge of office routines and record keeping procedures.
9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone.
10. Exposure to Hazards: Work environment involves some exposure to hazards or physical risks (i.e. Blood, Sharps, Needles), which requires following basic safety precautions. Will work with blood or blood-borne pathogens and will require knowledge and understanding of OSHA protocols.
Blood/Fluid Exposure Risk
Category I
1. Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids, or tissue.
2. Use of personal protective equipment (PPE), when appropriate, is required.
Age Specific Competency
1. Neonatal (Birth – 30 days)
2. Infant (30 days to less than 1 year)
3. Pediatric (1 year – 12 years)
4. Adolescent (12 years – 18 years)
5. Adult (18 years – 65 years)
6. Geriatric (65 years – Death)
Telecommuting
• Position NOT eligible for Telecommuting
Benefits
*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE
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Benefit: |
Coverage: |
Effective: |
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Medical Premera (Self Insured) Preferred Provider |
Employee covered - $60.00 per month Dependents covered – please refer to the benefits Guide 2025 for rates |
First of the month following the first date of employment. |
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Dental Washington Dental |
Employee covered – 100% Dependents covered – 50% |
First of the month following the first date of employment. |
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Paid Leave |
120 hours – Year 1 136 hours - Year 2 |
Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. |
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Extended Illness Bank (EIB) |
Allows for maximum accrual of 200 hours |
PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. |
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Holidays |
88 hours related to: · New Year’s Day · Memorial Day · 4th of July · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day · 3 Diversity Days |
Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee’s timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: · Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) · May 1 – August 31: 2 diversity days (16 hours if 1.0 FTE) · Sept 1 – Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. |
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403(b) Retirement Plan Lincoln Financial |
150% CVCH match up to 3% of the employee’s contribution |
Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. |
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Employee Assistance Program Mutual of Omaha |
Free short-term counseling for employee and family |
Immediately. Call 800-316-2796 |
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Long-term Disability Mutual of Omaha |
Employee Only (variable) |
First of the month following the first date of employment. |
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Benefit: |
Coverage: |
Effective: |
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Basic Term Life Mutual of Omaha |
Employee Only (1x annual salary, up to $200,000) |
First of the month following the first date of employment. |
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Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha |
Employee Only (1x annual salary, up to $200,000) |
First of the month following the first date of employment. |
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Supplemental Term Life Mutual of Omaha |
Employee / Spouse / Dependent(s) |
First of the month following the first date of employment. |
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Voluntary AD&D Mutual of Omaha |
Employee / Family |
First of the month following the first date of employment. |
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Health Reimbursement Arrangement RedQuote |
Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. |
First of the month following the first date of employment. |
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Flex Plan: Medical RedQuote |
Flex Plan: Maximum $3,300 per year Direct Deposit available |
First of the month following the first date of employment. |
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Flex Plan: Dependent Care RedQuote |
Flex Plan: Maximum $5,000 per year Direct Deposit available |
First of the month following the first date of employment. |
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AFLAC |
Supplemental insurance – cafeteria plan |
First of the month following the first date of employment. |
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Wellness Stipend |
CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) |
Immediately. Once employee has submitted invoice to HR/Payroll department. |
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Cell Phone Discounts |
Discounted monthly access fees Discounted select accessories and special equipment |
Available for personal cell phones, currently in place with AT&T & Verizon |
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Benefit: |
Coverage: |
Effective: |
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Tuition Reimbursement |
For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of:
$8,000 for a Master’s degree |
Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply.
Employees must agree to work for a period of one (1) year from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams. |
Salary : $150 - $200,000
