What are the responsibilities and job description for the Customer Service Representative position at Employment Solutions?
Customer Relations Specialist
Location: Waverly, NY
Pay: $17
Job Type: Full Time
We are looking for a Customer Relations Specialist to engage with customers, provide exceptional service, and ensure a positive experience. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to work both indoors and outdoors as needed.
Key Responsibilities:
✅ Respond promptly to customer inquiries via phone, email, or chat
✅ Resolve customer complaints and provide appropriate solutions
✅ Build and maintain positive relationships with customers
✅ Gather customer feedback to improve services and processes
✅ Collaborate with internal teams to address customer needs
✅ Perform duties in both office settings and outdoor environments based on operational needs
Qualifications:
✔ Strong interpersonal and communication skills
✔ Proven experience in customer service or a related role
✔ Ability to multitask and work under pressure
✔ Adaptability to work in both indoor and outdoor conditions
Job Stability and Commitment:
We are seeking candidates who demonstrate a strong commitment to their professional growth and long-term success. Ideal applicants will have a stable work history, with a preference for candidates who have remained with prior employers for extended periods. We value dedication and the ability to build deep expertise within a role. Applicants with a history of frequent job changes may not be the best fit for this position.
If you are passionate about providing excellent customer service and enjoy a dynamic work environment, we’d love to hear from you! Apply today.
Job Type: Full-time
Pay: $17.00 per hour
Shift:
- Day shift
Ability to Commute:
- Waverly, NY 14892 (Required)
Ability to Relocate:
- Waverly, NY 14892: Relocate before starting work (Required)
Work Location: In person
Salary : $17
