What are the responsibilities and job description for the Front Desk Associate position at Employnet Inc?
Job Description
- Adhere to office protocols and clinic hours
- Greet and Check in / / out Patients
- Assist our patients and other visitors
- Prepare new patient, PIP / LOP and MMJ Packets, and & Patient Logs
- Review all forms filled out by patients for completeness
- Ensure all patients have an updated and signed opiod contract annually
- Collect payments and Distribute receipts
- Review and Update demographic and insurance information at every visit
- Ensure there is a photo of the patient on file, and copies of ID, Insurance cards, and pharmacy card
- Send Referrals to differnet facilities : Send Demographic and script to referred doctor and provide patient the details.
- Retreive patient log from Medical Assistant, ensure check out orders are added and schedule follow up with complete procedure details.
- Update appointment types and notes as needed
- Distribute urine sample cups to patients with printed demographic sheet
- Communicate with Authorization and Legal Department regarding any add-on services
- Document no shows and reschedule accordingly
- Other administrative duties as needed
