What are the responsibilities and job description for the Behavioral Health Back Office Admin- New Leaf Family Services position at EmployNV Youth Hub?
Company : New Leaf Family Services & Wellness Center
Position Title : Behavioral Health Back Office Admin
Location : Las Vegas
Hours : Part-Time
Pay : $16.00
Account Manager : Jenelle Berrien
Position Overview : The Behavioral Health BackOffice Administrator is responsible for managing the administrative andoperational functions that support the clinical and therapeutic services withinthe wellness center. This role involves handling behind-the-scenes tasks relatedto client records, billing, and coordination with healthcare providers,ensuring efficient and effective delivery of behavioral health services. Must be 18
Key Responsibilities :
- Client Records and Documentation :
- Maintain and update client records, including electronic health records (EHR), ensuring accuracy and confidentiality.
- Process and manage documentation related to client intake, treatment plans, progress notes, and discharge summaries.
- Ensure all documentation complies with legal, ethical, and organizational standards.
- Billing and Coding :
- Process and manage billing activities, including coding for insurance claims, generating invoices, and handling client payments.
- Verify insurance coverage and eligibility, and resolve any issues related to billing and claims.
- Track and reconcile payments and outstanding balances, and prepare financial reports as needed.
- Administrative Support :
- Assist with scheduling and coordinating internal meetings, training sessions, and staff appointments.
- Handle correspondence related to client services, including appointment confirmations, follow-ups, and referral documentation.
- Provide support in the preparation of reports and documentation for audits, compliance, and program evaluation.
- Data Management :
- Input and maintain data related to client services, program metrics, and operational performance.
- Generate and analyze reports to support decision-making and improve service delivery.
- Ensure data integrity and security, adhering to privacy regulations and organizational policies.
- Coordination and Communication :
- Coordinate with clinical and administrative staff to streamline processes and address any operational issues.
- Serve as a point of contact for internal inquiries related to client records, billing, and administrative processes.
- Facilitate communication between the back office and front office to ensure smooth operation and client satisfaction.
- Compliance and Quality Assurance :
- Monitor and ensure compliance with healthcare regulations, accreditation standards, and organizational policies.
- Assist in the development and implementation of quality assurance procedures to enhance service delivery.
- Participate in audits and reviews and assist in addressing any compliance issues.
Salary : $16