What are the responsibilities and job description for the Gifted Hands Home Care - Administrative Assistant position at EmployNV Youth Hub?
Pay Rate / Status : $16.00 | Full-Time
Location : Las Vegas, NV 89107
Small Business Account manager : Dyesha Gardner
Gifted Hands Home Care
Job Summary : The Administrative Assistant at our non-medical home care business plays a crucial role in ensuring the smooth and efficient operation of the office. This position entails providing comprehensive administrative support to enable optimal client service delivery. The successful candidate will be responsible for managing schedules, coordinating client appointments, maintaining records, and assisting with general office duties. Attention to detail, strong organizational skills, and effective communication are essential for excelling in this role. As an Administrative Assistant, you will work closely with clients, caregivers, and other team members, demonstrating professionalism, empathy, and the ability to collaborate effectively.
Expectations and Duties :
1. Scheduling and Coordination : Manage client schedules and coordinate appointments with caregivers, ensuring timely and efficient service delivery. Maintain accurate and up-to-date records of client appointments and changes.
2. Record Keeping : Maintain and update client files, ensuring confidentiality and accuracy. Assist with data entry and document management, including filing, scanning, and organizing paperwork.
3. Communication : Respond to phone calls, emails, and inquiries from clients, caregivers, and other stakeholders promptly and professionally. Provide clear and concise information and assist in resolving issues or redirecting inquiries as needed.
4. Office Support : Assist with general office duties, including managing office supplies, handling incoming and outgoing mail, and maintaining a clean and organized workspace.
5. Team Collaboration : Collaborate with team members to ensure smooth operations and effective communication within the organization. Assist with coordinating team meetings and taking meeting minutes.
6. Client Service : Provide excellent customer service to clients, demonstrating empathy and professionalism. Address client concerns or requests promptly and escalate issues when necessary.
7. Compliance and Documentation : Ensure compliance with relevant regulations and internal policies. Assist in maintaining accurate records and documentation related to client services, billing, and contracts.
8. Continuous Improvement : Contribute to the ongoing improvement of administrative processes and procedures to enhance efficiency and effectiveness.
The ideal candidate for this role is highly organized, detail-oriented, and possesses strong interpersonal and communication skills. They should have a proactive and professional approach to their work and be able to handle multiple tasks efficiently. Experience in an administrative or customer service role is preferred, and familiarity with non-medical home care services is a plus.
Salary : $16
