What are the responsibilities and job description for the Director of Franchising Operations position at Empower Brands?
About Us :
Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services : JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Canopy Lawn Care, Bumble Roofing and Superior Fence and Rail. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success.
Superior Fence & Rail is an industry leader with multiple branch locations. We partner with a national home improvement chain, multiple home builders and general contractors for fence installation requirements.
Job description :
The Director of Franchise Operations will lead the implementation and execution of key operational initiatives for the Superior Fence & Rail franchise system. This individual will have responsibility for achieving the business unit's annual budget objectives and leading the support team in providing world class training, coaching and mentoring for the franchisees. The primary objectives are to drive organic growth and improve the unit economics of existing franchisees and continue the aggressive efforts to train and launch new franchisees effectively.
Key Responsibilities :
- Oversee execution of goals based on the Brand's overall strategic objectives.
- Plan and oversee the day to day running of the Brand to ensure smooth progress and support for franchisees.
- Regularly evaluate the efficiency of current business procedures and make recommendations for process improvements.
- Manage and implement information systems and applications to improve franchise performance
- Supervise onboarding of new franchises through first six months of operation
- Review financial information, adjust operations as needed and ensure the Brand is achieving monthly EBITA goals.
- Administer G Suite, Wordpress, Frence360, Remote Server, CFS, Adwords, and Quickbooks
- Ensure the brand is adhering to legal guidelines and in-house policies to maintain the Brand's legal and business ethics.
- Foster a culture that promotes high ethical standards and respect of all internal and external customers
- Oversee franchisee support and ensure all employees are working to maximize franchisee satisfaction.
- Supervise staff from different departments and provide constructive as well as positive feedback to the team.
Qualifications :
Note :
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.
