What are the responsibilities and job description for the Human Resources Coordinator position at Empower Brands?
Position Overview:
The Human Resource Coordinator will serve as a key liaison between employees and the HR department ensuring the efficient and effective execution of HR Processes. The responsibilities will include processing new hires, maintaining accurate employee records, coordinating training and development programs, assisting in benefits administration, managing employee inquiries along with offboarding. The role will contribute to the smooth operation of HR processes and ensuring a positive employee experience.
Core Responsibilities:
- Act as first point of contact, monitor and answer emails and calls for HR Related matters. Answer routine questions. Route emails, calls and questions as appropriate.
- Lead the onboarding process and conduct new hire orientation and monthly benefit orientation to ensure a smooth onboarding experience for all new hires.
- Assist Talent Acquisition Team with interview and pre-hiring process: to include job postings, scheduling and coordinating interviews, background checks, MVRs, communication to all parties.
- Participate in coordination of companywide HR training and HR meetings (i.e. harassment prevention training, safety, benefits open enrollment, etc.)
- Assist new hires with Rippling demos/training.
- Process onboarding of new hires through HRIS, ensure completion of all required forms/documents (i.e. I-9, W4, policy acknowledgements, trainings, etc.).
- Administer and analyze Onboarding surveys
- Coordinate leave of absence processes and manage the collection of arrears while employees are on leave.
- Assist with Worker's Compensation injuries and reporting.
- Assist in updating the company intranet with relevant HR information and updates.
- Actively participate in the Social Club and assist in coordination of social club events.
- Update monthly anniversaries and birthdays to the intranet.
- Handle offboarding process to include separation notices and related documentation, HRIS updates, exit interviews and other tasks necessary for a seamless separation.
- Responsible for developing and/or updating human resource documents, processes and forms.
- Ensure employee personnel files are complete, accurate and up to date.
- Assist with monthly & quarterly Benefit audits (i.e. health insurance, 401k, PTO, Sick time, insurance drivers/vehicles).
- HR ad hoc projects as necessary.
Critical Skills & Attributes:
- Familiarity of federal, employment laws in relation to recruiting or other human resource areas.
- Must be able to successfully interact with all levels of employees—peers, subordinates, and senior management.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team, along with overseeing a project, process, etc. to the end with little supervision.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Computer proficiency with intermediate to advanced Microsoft Office skills.
- Ability to work in a fast paced and results driven environment.
- Capacity to manage multiple tasks and projects simultaneously.
Required Experience & Qualifications:
- Recent college graduate with a degree in Human Resources, Business Administration, Psychology or similar, or posses relevant experience
- Experience in an office environment helpful
- Must be able to work on site at our Richmond, VA headquarters at least 4 days per week.
Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.