What are the responsibilities and job description for the Physical Security Analyst (Hybrid - Syracuse, NY) position at Empower Federal Credit Union?
Empower FCU Purpose: At every stage of life, positively impact members by providing affordable financial services.
Empower FCU Core Values: Fairness, Integrity & Honesty
Empower FCU Strategic Pillars:
Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Off and more!
A World-Class Employee Experience: We are at our best when we are developing genuine relationships, looking out for one another, freely and honestly sharing information, and working together. We succeed when we rise above our departments, roles, and individual interests to come together, to move forward together. Each of us plays a crucial role in creating a positive work environment and we encourage all our employees to actively contribute to embracing Empower’s values and supporting those around you.
Be Yourself, Belong with Empower: The strength of Empower is in the unique backgrounds, voices, talents, & experiences of each person. With a culture of belonging, we enable teamwork, spark innovation, and fuel success.
Please note: All candidates will be subject to a credit and background check to determine employment eligibility.
Role:
The Physical Security Analyst is responsible for assisting with managing and maintaining the credit union's physical security systems across all locations, including alarms, surveillance, and access control. This role involves identifying security risks, coordinating mitigation strategies with the Physical Security Officer, and ensuring compliance with regulations like the New York State ATM Safety Act. The analyst responds to emergencies, provides 24/7 on-call support, and collaborates with law enforcement as needed. Additionally, the role includes training staff on security protocols and handling high-risk incidents, ensuring a safe environment for employees and members.
This is a hybrid role that requires a minimum of five days on-site at our headquarters in Syracuse, NY, following an initial 90-day training period conducted on-site. After the training period, candidates will need to be based in Central New York (CNY) to be able to respond to security alerts as needed. This is crucial to ensure quick and effective action when security issues arise.
Essential Functions & Responsibilities:30% Physical Security Program Management:
1.See Dayforce (HRIS) Performance Management for Goals upon start in role, and annually.
Knowledge and Skills:
Experience - 3 to 5 years of experience in a related security or safety management role, preferably in a financial institution or similar setting.
Education - A two-year degree in Criminal Justice, Security Management, or a related field; specialized certification or licensing in security or law enforcement; relevant training from security vendors or industry professionals; or equivalent experience gained through apprenticeships or hands-on training.
Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills:
Work Environment: This role requires regular travel between locations for security inspections and monitoring. On-call availability is necessary, including after-hours responses to security alarms or emergencies. The position may involve exposure to potential security incidents, requiring the ability to remain calm under pressure. Work may also be performed in environments with varying noise levels, temperatures, and lighting conditions.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Empower Federal Credit Union (EFCU) and its affiliated companies know employees are our greatest asset. We take pride in our commitment to member service, teamwork, and excellence. We offer employees a work environment designed to encourage personal and professional development. Empower Federal Credit Union is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic including race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/ predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law. Our equal employment opportunity policy statement, the EEO is the Law Poster and Supplement, and Pay Transparency Nondiscrimination Provision reaffirm our commitment.
Empower Federal Credit Union is committed to equal opportunity to qualified persons without regard to basis of race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/ predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law. Empower Federal Credit Union will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us through one of the methods listed below:
a) Fax: 315-455-5423
b) US Mail: 1 Member Way Syracuse, NY 13212
c) Phone: 800-462-5000
Empower FCU Core Values: Fairness, Integrity & Honesty
Empower FCU Strategic Pillars:
- World-Class Employee Experience
- Best-In-Class Member Experience
- Growth for Impact
- Shared Value in the Community
Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Off and more!
A World-Class Employee Experience: We are at our best when we are developing genuine relationships, looking out for one another, freely and honestly sharing information, and working together. We succeed when we rise above our departments, roles, and individual interests to come together, to move forward together. Each of us plays a crucial role in creating a positive work environment and we encourage all our employees to actively contribute to embracing Empower’s values and supporting those around you.
Be Yourself, Belong with Empower: The strength of Empower is in the unique backgrounds, voices, talents, & experiences of each person. With a culture of belonging, we enable teamwork, spark innovation, and fuel success.
Please note: All candidates will be subject to a credit and background check to determine employment eligibility.
Role:
The Physical Security Analyst is responsible for assisting with managing and maintaining the credit union's physical security systems across all locations, including alarms, surveillance, and access control. This role involves identifying security risks, coordinating mitigation strategies with the Physical Security Officer, and ensuring compliance with regulations like the New York State ATM Safety Act. The analyst responds to emergencies, provides 24/7 on-call support, and collaborates with law enforcement as needed. Additionally, the role includes training staff on security protocols and handling high-risk incidents, ensuring a safe environment for employees and members.
This is a hybrid role that requires a minimum of five days on-site at our headquarters in Syracuse, NY, following an initial 90-day training period conducted on-site. After the training period, candidates will need to be based in Central New York (CNY) to be able to respond to security alerts as needed. This is crucial to ensure quick and effective action when security issues arise.
Essential Functions & Responsibilities:30% Physical Security Program Management:
- Oversee and maintain the physical security infrastructure for all credit union locations, including headquarters, branches, and ATMs.
- Monitor and maintain alarm and surveillance systems to ensure functionality, and initiate service calls as needed.
- Manage access control systems, including staff credentials, and security badges.
- Conduct regular audits of physical security measures, recommending improvements as needed.
- Perform regular security assessments and risk analyses at all locations, identifying potential physical security threats.
- Implement strategies for minimizing vulnerabilities, using Crime Prevention Through Environmental Design (CPTED) principles.
- Evaluate security incidents and make recommendations for risk mitigation strategies, including facility layout adjustments, enhanced lighting, or updated security protocols.
- Collaborate with other departments to align security measures with overall business continuity and emergency response plans.
- Serve as the point of contact for after-hours emergency security responses, including alarm activations, break-ins, or disturbances.
- Coordinate emergency responses and work closely with law enforcement or emergency services when needed.
- Provide immediate support and action for incidents such as robberies, violent situations, or security breaches.
- Be available for on-call duties during evenings, weekends, and holidays to ensure continuous security coverage.
- Provide ongoing training to staff on security protocols, emergency procedures, and conflict de-escalation techniques.
- Guide employees in managing situations involving disruptive or abusive members or individuals.
- Develop and deliver regular security briefings and awareness campaigns to ensure all staff are informed of current risks and procedures.
- Assist in creating and maintaining the physical security program.
- Ensure compliance with security regulations, including the New York State ATM Safety Act, and local security laws.
- Assist in the preparation for audits or inspections by regulatory bodies.
- Review and update security policies and procedures to stay current with legal requirements and best practices.
- Assist with filling subpoena requests for video surveillance.
- Maintain up-to-date records of compliance documentation, including alarm access logs and security system maintenance schedules.
- Perform all other duties as assigned.
1.See Dayforce (HRIS) Performance Management for Goals upon start in role, and annually.
Knowledge and Skills:
Experience - 3 to 5 years of experience in a related security or safety management role, preferably in a financial institution or similar setting.
Education - A two-year degree in Criminal Justice, Security Management, or a related field; specialized certification or licensing in security or law enforcement; relevant training from security vendors or industry professionals; or equivalent experience gained through apprenticeships or hands-on training.
Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills:
- Knowledge of physical security systems, alarm management, and access control protocols.
- Familiarity with Crime Prevention Through Environmental Design (CPTED) principles.
- Ability to handle sensitive and potentially dangerous situations in a calm and professional manner.
- Strong problem-solving and risk management skills.
- Certification in first aid, CPR, or emergency response is preferred.
- Basic knowledge of relevant security-related legislation and compliance requirements (e.g., ATM Safety Act).
- Familiar with Microsoft Office (Word, Excel, Outlook, PowerPoint), and SharePoint skills.
Work Environment: This role requires regular travel between locations for security inspections and monitoring. On-call availability is necessary, including after-hours responses to security alarms or emergencies. The position may involve exposure to potential security incidents, requiring the ability to remain calm under pressure. Work may also be performed in environments with varying noise levels, temperatures, and lighting conditions.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Empower Federal Credit Union (EFCU) and its affiliated companies know employees are our greatest asset. We take pride in our commitment to member service, teamwork, and excellence. We offer employees a work environment designed to encourage personal and professional development. Empower Federal Credit Union is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic including race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/ predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law. Our equal employment opportunity policy statement, the EEO is the Law Poster and Supplement, and Pay Transparency Nondiscrimination Provision reaffirm our commitment.
Empower Federal Credit Union is committed to equal opportunity to qualified persons without regard to basis of race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/ predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law. Empower Federal Credit Union will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us through one of the methods listed below:
a) Fax: 315-455-5423
b) US Mail: 1 Member Way Syracuse, NY 13212
c) Phone: 800-462-5000
