What are the responsibilities and job description for the Business Development Representative position at Empower Pharmacy?
Position Summary:
Values
Additional Voluntary Benefits
The Business Development Representative at Empower Pharmacy is a key driver of new business growth and market expansion through strategic outbound prospecting and lead generation. This role focuses on identifying, engaging, and converting high-value prospects into long-term clients by leveraging data-driven sales techniques and consultative outreach strategies. Working within a high-performance sales environment, you will play a pivotal role in strengthening Empower Pharmacy’s position as a leading provider of high-quality, affordable medications.
Duties and Responsibilities:
- Executes high-impact outbound prospecting strategies to identify, qualify, and generate new business opportunities, leveraging customer relationship management platforms, artificial intelligence-driven sales tools, and multi-channel outreach tactics to maximize conversion rates.
- Develops and nurtures strong relationships with key decision-makers in healthcare organizations, using consultative selling techniques to understand client needs, present tailored solutions, and accelerate deal progression.
- Manages a robust sales pipeline, tracking engagement metrics, conducting market research, analyzing prospective behavior, and refining outreach strategies in real time to ensure continuous lead flow and increased revenue potential.
- Collaborates cross-functionally with Business Development Managers, Marketing, Sales Teams, Field Clinical Liaisons to ensure seamless handoff of qualified leads, optimize outreach campaigns, and align prospecting efforts with company-wide sales objectives.
- Stays ahead of industry trends, competitor activity, and market shifts to continuously refine prospecting approaches, enhance messaging effectiveness, communicate value propositions, and position Empower Pharmacy as the preferred partner in pharmaceutical solutions.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Knowledge and Skills:
- Proficiency in customer relationship management platforms and sales automation tools, with a strong ability to track pipeline activity, analyze engagement trends, and optimize outreach effectiveness.
- Exceptional communication, negotiation, and relationship-building skills, with the ability to engage with high-level decision-makers and convert prospects into long-term clients.
Key Competencies
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Values
- People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
- Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
- Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
- Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
- Minimum of 1 year of experience in business development, sales, or outbound prospecting, preferably in the healthcare, pharmaceutical, or life sciences industry.
- Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
- Preferred certifications include Certified Sales Professional (CSP), Certified Business Development Professional (CBDP), and Pharmaceutical Sales Training Certification (PSTC) to demonstrate expertise in sales methodologies and business development.
- No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
- Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
- Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
- Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
- Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
- Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
- Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
- FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
- 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
- Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
- Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
- Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.
Additional Voluntary Benefits
- Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
- Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
- Critical Illness: Protect your finances from the expenses of a serious health issue.
- Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
- Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
- Legal Services: Access professional legal assistance to address concerns confidently.
- Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
- Pet Insurance: Care for your furry family members with our pet insurance coverage.
- Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.
