Facilities Manager

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

At Empower, the role of Facilities Manager holds profound importance in ensuring the seamless operation of our critical manufacturing facilities. You will lead a dedicated team of technicians, fostering a culture of collaboration, innovation, and continuous improvement. Your leadership will not only support our daily operations but also align with our core values of prioritizing people, service, quality, and innovation. By mentoring and developing your team, you will enhance their technical skills and professional growth, driving excellence across all facets of our facility maintenance operations.

Central to your responsibilities will be ensuring the availability and reliability of essential manufacturing equipment and utilities, minimizing disruptions, and optimizing production efficiency. Through innovative solutions and adherence to rigorous quality standards, you will oversee the development and implementation of improvements that enhance our manufacturing processes and equipment. Your strategic direction in preventative maintenance will be crucial in maximizing production efficiency while minimizing downtime, ensuring that our operations run at peak performance.

As a key player in our commitment to excellence, you will coordinate the efforts of our facility maintenance team, providing round-the-clock support to address technical challenges promptly. Your role will also encompass regulatory compliance, including Food and Drug Administration (FDA) audit requirements and maintaining thorough documentation to uphold our standards of operational integrity. Join us at Empower, where your expertise and leadership will contribute directly to our mission of producing innovative medications that improve lives. We invite driven individuals who are passionate about making a meaningful impact to join our team and help us expand access to quality, affordable medication for all.

• Leads, motivates, and guides a team of maintenance and facilities technicians to provide seamless 24x7 support for our critical manufacturing operations.
• Develops and mentors team members to enhance their technical skills and professional growth, and continuously fosters a culture of collaboration, innovation, and continuous improvement within the facilities team.
• Ensures the availability and reliability of essential manufacturing equipment and supports utilities minimizing disruptions and optimizing production efficiency.
• Develops and implements innovative solutions that enhance our manufacturing processes and equipment while ensuring continuous compliance with rigorous quality standards.
• Directs the preventative maintenance process ensuring production operations run at maximum efficiency.
• Collaborates with shift mechanics to devise repair and maintenance schedules that minimize production loss and downtime.
• Ensures that maintenance personnel have the necessary materials, tools, drawings, and inspection gauges required to complete tasks within established work standards, safety protocols, and time limits.
• Responsible for completing FDA audit requirements within compliance and all supporting documentation.
• Identifies technology improvement projects.
• Develops maintenance schedules and allocates resources effectively to maintain and optimize operation of utility equipment.
• Coordinates and manages the facility maintenance team's efforts to provide round-the-clock utilities support for manufacturing operations and promptly addresses technical challenges.
• Leads and oversees maintenance and facilities projects, ensuring successful execution within established timelines and budget constraints.
• Works closely with cross-functional teams, including operations, quality assurance, and other functional areas, to align maintenance and facilities support with company objectives and regulatory requirements.
• Identifies opportunities for process optimization and efficiency enhancement within the manufacturing environment.
• Effectively manages resources to ensure the efficient allocation of personnel and technical assets to meet operational demands.
• Provides advanced technical guidance and support to the team, facilitating the resolution of complex challenges and promoting innovative solutions.
• Prepares regular reports, detailing maintenance, and facilities activities, including support provided, obstacles encountered, and improvement initiatives undertaken.
• Ensures the accuracy and currency of maintenance and facilities process documentation and procedures.
• Monitors the performance of team members, provides feedback, and conducts performance appraisals. Coach, guide, and motivate team members in need of development and administer disciplinary processes when necessary.
• Manages the hiring process including interviewing, training, and onboarding new employees.
• Promotes a collaborative work environment and positive company culture.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Comprehensive understanding of utility requirements for pharmaceutical manufacturing equipment.
• Proficiency in quality management systems, including change controls, corrective action preventative actions, and deviations.
• In-depth knowledge of building automation systems and computerized maintenance management systems.
• Proficiency in Microsoft Office Skills-Excel, Word, PowerPoint, Outlook.
• Detail-oriented and self-motivated. 
• Must be able to perform rudimentary mathematical calculations.

Key Competencies:

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and other accountable to meet commitment.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Bachelor’s degree in mechanical or industrial engineering, preferred.
• Minimum of 8 years of experience in pharmaceutical manufacturing industry and a minimum of 3 years’ experience in a leadership role.
• Hands-on experience of heating, ventilation, air conditioning, and water system equipment in accordance with pharmaceutical guidelines and requirements.
• Must have FDA audit handling experience.
• Demonstrated success in leading and executing projects within established timelines.
• Familiarity with regulatory requirements in the pharmaceutical industry.
• Exposure to Lean Six Sigma or similar methodologies is a plus.

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.