What are the responsibilities and job description for the Pharmaceutical Field Specialist - Chicago, IL position at Empower Pharmacy?
Company Overview
Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.
What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.
You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.
Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.
Position Summary
As a Field Specialist at Empower you will build and maintain strong relationships with healthcare professionals, physicians, clinics, and other decision-makers within your assigned territory to promote Empower’s innovative products. By promoting Empower's products and services, you will generate new business opportunities and significantly impact our growth and success.
In this impactful role, you will create and execute a strategic plan for your territory, identifying key stakeholders to expand our prescription volume. Your daily activities will include visiting healthcare facilities and delivering compelling sales presentations. By serving as a communication liaison between accounts and Empower, you will ensure that our clients receive the highest level of service and support, contributing to the company's overall success.
By staying informed about product applications, market conditions, and competitive activities, you will provide insightful updates to both your clients and our internal teams. Attending conferences and leveraging networking opportunities will also be key in enhancing your product knowledge and expanding Empower's market presence.
If you are passionate about making a difference in healthcare and are excited to join a dynamic team dedicated to expanding access to quality, affordable medication, apply now to become a Field Specialist at Empower. Join us in our mission to help people live healthier, happier lives.
Duties And Responsibilities
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office, around the corporate campus, and travel up to a minimum of 50% of the time. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Knowledge And Skills
Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.
What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.
You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.
Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.
Position Summary
As a Field Specialist at Empower you will build and maintain strong relationships with healthcare professionals, physicians, clinics, and other decision-makers within your assigned territory to promote Empower’s innovative products. By promoting Empower's products and services, you will generate new business opportunities and significantly impact our growth and success.
In this impactful role, you will create and execute a strategic plan for your territory, identifying key stakeholders to expand our prescription volume. Your daily activities will include visiting healthcare facilities and delivering compelling sales presentations. By serving as a communication liaison between accounts and Empower, you will ensure that our clients receive the highest level of service and support, contributing to the company's overall success.
By staying informed about product applications, market conditions, and competitive activities, you will provide insightful updates to both your clients and our internal teams. Attending conferences and leveraging networking opportunities will also be key in enhancing your product knowledge and expanding Empower's market presence.
If you are passionate about making a difference in healthcare and are excited to join a dynamic team dedicated to expanding access to quality, affordable medication, apply now to become a Field Specialist at Empower. Join us in our mission to help people live healthier, happier lives.
Duties And Responsibilities
- Builds and maintains strong relationships with healthcare professionals, physicians, clinics, institutions, and other decision-makers within assigned territory to promote the Company’s products effectively and generate new business opportunities.
- Creates and executes a strategic plan for assigned territory, identify key healthcare professionals, physicians, clinics, institutions, and other decision-makers to grow wallet share of compounded prescription volume within assigned territory.
- Visits physicians' offices, clinics, and other healthcare facilities to promote services in the assigned territory, while implementing a sales travel strategy that optimizes time management and maximizes return on investment for each trip.
- Serves as a communication liaison between assigned accounts and the company, utilizing internal resources as needed.
- Utilizes Customer Relationship Management (CRM) to report on and document all communication with all potential or current key healthcare professionals, physicians, clinics, institutions, and other decision-makers.
- Delivers compelling and informative sales presentations to key healthcare professionals, physicians, clinics, institutions, and other decision-makers to highlight the value and benefits of using the Company. Tailors’ presentations to meet the specific needs and interests of each client.
- Keeps up to date on product applications, clinical journals/publications, market conditions, and competitive activities through pertinent literature.
- Maintains updated daily phone and email communication logs on activity and in CRM to ensure overall goals (key performance indicators) are met.
- Attends conferences to leverage networking opportunities, enhance product knowledge, and expand the Company’s market presence to drive revenue growth and build lasting client relationships.
- Follows up with assigned accounts to provide any needed assistance and to resolve any service complaints.
- Manages the Sales Pipeline within the CRM system to establish product and monthly volumes for the designated clinics. Documents all communications related to each opportunity, starting from the initial engagement, and progressing through to its successful completion.
- Adheres to internal sales department code of conduct.
- Obtains and analyzes pricing to determine the best possible advantage for the customer and the company based on company policy.
- Performs other duties as assigned.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office, around the corporate campus, and travel up to a minimum of 50% of the time. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Knowledge And Skills
- Proficiency in Microsoft Excel, Word, and CRM platforms.
- Aptitude for the use of technology to maximize efficiency in the field. This includes using assigned equipment for digital presentations, email access, digital references, and data access.
- Must be able to provide accurate information with proper pronunciation of terminology.
- Must have the ability to understand and retain knowledge about catalog products.
- Must be detail oriented and possess a high level of accuracy.
- Sensitivity to confidential documents and information.
- Reside within 1 hour of major, metropolitan airport.
- Must be able to complete work, remotely and in the field.
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Bachelor's Degree or Medical/Pharmacy certification (Registered Nurse, Certified Pharmacy Technician, Licensed Practical Nurse, etc.).
- Minimum 5 years' experience in pharmaceutical, nutritional supplement, and/or medical sales preferred.
- No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
- Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
- Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
- Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
- Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
- Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
- Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
- FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
- 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
- Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
- Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
- Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.
- Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
- Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
- Critical Illness: Protect your finances from the expenses of a serious health issue.
- Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
- Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
- Legal Services: Access professional legal assistance to address concerns confidently.
- Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
- Pet Insurance: Care for your furry family members with our pet insurance coverage.
- Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.
