Warehouse Associate

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Warehouse Associate position at Empower is a cornerstone for ensuring the seamless management of our inventory and warehouse processes, aligning with our values of quality, service, people, and innovation. As a Warehouse Associate, you will work closely with the Lead, Warehouse Associate, and site leadership to maintain inventory accuracy and management.

In this role, you will be responsible for a range of essential functions including, executing cycle counts, documentation, inventory management duties, and ensuring the accuracy and condition of received products and materials, which directly impacts our ability to deliver exceptional service to our customers. Your contributions will extend to monitoring physical inventory levels, identifying, and resolving quantity discrepancies, and maintaining effective communication across departments to meet critical daily and weekly tasks.

Additionally, your work will have a direct impact on our ability to ensure compliance with best practices, standard operating procedures (SOP), work instructions (WI) and ultimately in serving our customers efficiently. You will be pivotal in compliantly dispensing and collaborating with multiple departments to support the seamless flow of products from our facility to the people we serve. Ensuring efficient material supply is crucial to the site executing to the production schedule, which in turn supports the organization to meet its financial requirements.

Your role as a Warehouse Associate will be integral to expanding access to quality, affordable medication and significantly impacting our customers' health and well-being. At Empower, we foster an environment of growth, support, and continuous learning, where your contributions are valued, and your professional development is encouraged. Join Empower and be part of a team dedicated to producing innovative medications that help people live healthier, happier lives.

• Works closely with the Lead, Warehouse Associate and site leadership for inventory and warehouse processes, cycle counts and inventory accuracy to ensure adequate management inventory. 
• Performs inventory management duties to include receiving, product put-away, stock rotation, cycle counts, and other functions according to customer requirements. 
• In addition to traditional warehouse duties, this role has a critical responsibility for observing current Good Manufacturing Practices (cGMP)in a pharmaceutical manufacturing environment, specifically, aseptically dispensing materials according to prescribed specifications and guidelines in the Batch Manufacturing Record, and cleaning pharmaceutical production equipment and facilities according to prescribed SOPs.
• Receives and confirms the accuracy and condition of the ordered product/material.
• Documents all receipts, secures packing slips, Certificate of Analysis, and other related documentation to match original purchase orders.
• Verifies receipt of items by comparing items received with items ordered using established system reporting tools; helps resolve shipment errors and/or pricing concerns with purchasing team.
• Reviews and prioritizes internal customer requirements, pulls, delivers, and records inventory transactions for all material transfers. 
• Moves inventory by scheduling materials to be moved to and from the warehouse, and coordinates inventory transfers with related departments. 
• Monitors physical inventory levels, stock-outs, and open order quantities scheduled for delivery for work planning.  
• Recognizes and resolves quantity discrepancies, with full root cause analysis/resolution.
• Assists with communication, workload, problem resolution, and interfaces with other departments to ensure timely completion of critical daily/weekly tasks.
• Utilizes basic systems/processes to support various inventory and chemical management systems. 
• Follows well-defined procedures as outlined by Best Practices, SOPs & WIs.
• Maintains a safe and effective storage area by organizing floor space; good housekeeping and adheres to storage design principles.
• Keeps equipment in good working condition by enforcing operating instructions; troubleshoots breakdowns; schedules and completes preventive maintenance; calls for repairs as required.
• Cleans, sanitizes, and keeps equipment in good working condition by strictly following and enforcing the following of operating instructions.
• Performs all duties safely and efficiently and in accordance with established policies and procedures.
• Updates professional job knowledge by participating in educational opportunities.
• Performs other duties as assigned. 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employee must be able to lift up to 50 lbs.

• Must have a working knowledge of warehouse operations and an understanding of material requirements to support Operations, Maintenance, Purchasing, and Accounting Practices. 
• Proficient in computer skills (Microsoft Office 365). Enterprise resource planning (Oracle) experience preferred. 
• Knowledge of safety requirements and industry guidelines. 
• Knowledge of Pharmaceuticals/current Good Manufacturing Practices. 
• Self-motivated, energetic, dependable, and thorough. 
• Excellent attention to detail and a high degree of accuracy. 
• High integrity and ability to maintain strict confidentiality of company information. 
• Must be willing to cross-train and provide coverage in multiple areas.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and other accountable to meet commitment.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• High school diploma or equivalent required.
• 2 years’ work experience in a warehouse environment (shipping/receiving, and inventory control experience) required. 
• Valid forklift license, or the ability to obtain one. 

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.