What are the responsibilities and job description for the "Business Architect (AI/ ML) - Pega NBO" - Stamford, CT (Onsite) - CG position at Empower Professionals?
Job Details
Role: Business Architect (AI/ ML) - Pega NBO
Duration: 12 Months
Location: Stamford, CT (Onsite)
Note: Needs to be onsite 5 days every week. Relocation is also fine but should be from EST/CST only.
Job Description:
A Business Architect should have following and able to do below:
- Develop and implement AI / ML solutions for telecommunications industry.
- Knowledge of Customer Services function/ CRM.
- Understanding the concept of Hyper-personalization/ Next best action (NBA)/ Next best offer (NBO).
- Understanding the concept of Data driven decisioning.
- Understand business process and business requirements of the customers and translating them to business requirement document / User stories. Lead the business team in gathering requirements and choosing the best way to implement requirements leveraging the Pega system software.
- Understand business process and business requirements of the customers and translating them to requirements artifacts such as BRD/Functional spec/ Use stories.
- Help to ensure that the requirements management and facilitation best practices are adhered to include management of artifacts through traceability, version control and change control.
- Help to document business rules and assist with work type structure from the perspective of business needs.
- Effectively communicate with internal teams and clients to deliver user interface requirements like Graphical User Interfaces, Screen and Interface mock-ups.
- Understand interface/ integration technologies and a good understanding of customers needs so they can be translated into requirements.
Skill set required:
- Strong understanding of Scrum methodologies.
- Overall 10 years of experience and exposure of digital process automation.
- Clear and concise communication skills with the ability to adapt to diverse target audiences.
- End to end project experience.
- Strong leadership, mentoring, coaching and motivational skills.
- Lead the process of gathering requirements and choosing the best way to implement requirements leveraging the Pegasystems software.
- Understand business process and business requirements of the customers and translating them to requirements artifacts such as BRD/ Functional spec/ Use stories.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
