What are the responsibilities and job description for the Cash Application Specialist position at Empower Rental Group?
Empower Rental Group is hiring a Cash Application Specialist in Franklin, TN
Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 40 locations (crazy right?) and we are adding a Cash Application Specialist to our team in the Franklin, TN location!
Company Benefits:
- 401(k)
- 401(k) matching
- Free Employee Medical Insurance
- Health Insurance
- Dental Insurance
- Health Savings Account
- Vision insurance
- Employer-paid life insurance
- Employee Assistance Program
- Employer paid STD and LTD Disability benefits
- Paid Parental leave
- Paid time off
- Referral program
- Retirement plan
- Employee Sharing Program
Summary
The Cash Application Specialist is responsible for posting cash payments, credit card payments, ACH payments, wire payments, check payments, and Lockbox payments daily. Researching payments that are unapplied and finding the correct home for these payments. Reconciling customer accounts. Answering Account Receivable calls. Send out invoices, and statements when a customer requests. Assist the accounting department, and branches when requested to research issues.
Responsibilities include, but are not limited to:
- Research each payment and verifying each payment is posted correctly.
- Maintaining all logs and keeping up to date.
- Unapplied cash is being worked daily, reporting exceptions to your manager.
- Ensuring that all adjustments and credit memo’s posting are applied daily.
- Closing posting batches each day. Making sure all batches are closed on the last working day of the month.
- Meet all Financial/Accounting obligations that are required.
- Assisting all branch and Regional Manager needs, when requested.
- Good customer service skills must be used when assisting with Customer Accounts Receivable calls.
- Have an open and clear line of communication with the Accounts Receivables Department, and Manager.
- Maintains a safe work environment.
- Always performs job functions safely.
- Communicates all concerns or violations to appropriate manager(s) immediately.
- Employees are properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.).
- Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook.
- Demonstrate behaviors always aligned with Company’s Core Values.
- Continuous Improvement
- Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
- Perform other related duties as assigned.
Job Requirements:
- Experience in payment processing, posting incoming payments to respective customer accounts, and ensuring proper reconciliation of payments against invoices.
- Good working knowledge of Excel.
- Excellent Customer Service Skills.
- Having a Cash Application and Collections background.
- Having a high ability to multitask with a high-volume workload.
- Ability to multitask and manage time amid multiple deadlines.
- High organizational skills.
- Communication Skills, being able to work well with co-workers, and management.
Education and Experience:
- 2-3 years of previous Cash Application and Collections experience is preferred.
- High School Diploma or GED
- Associate or bachelor’s degree in accounting, Finance, or related field a plus.
Empower Rental Group is Equal Opportunity Employer
