What are the responsibilities and job description for the Field Service Technician position at Empower Rental Group?
Empower Rental Group is hiring a Field Service Diesel Technician in Sherman, TX!
Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 40 locations (crazy right?) and we are adding a Field Service Technician to our team in the Sherman, TX location!
Company Benefits:
- 401(k)
- 401(k) matching
- Free Employee Medical Insurance
- Health Insurance
- Dental Insurance
- Health Savings Account
- Vision insurance
- Employer-paid life insurance
- Employee Assistance Program
- Employer paid STD and LTD Disability benefits
- Paid Parental leave
- Paid time off
- Referral program
- Retirement plan
- Employee Sharing Program
Our Field Service Mechanics prepare rental equipment for delivery, make appropriate modifications and repairs to units before delivery, and clean units before delivery. Our Mechanics repair and clean equipment upon return from customer sites and complete service calls on units currently located at customer sites as assigned. Our Mechanics also complete preventative maintenance as needed as well as general yard work such as cleaning or preparing areas of work.
Key Responsibilities:
- Assists customers with loading and unloading fleet orders.
- Makes notes on rental tags.
- Assists customers with questions/customer service as applicable.
- Assists other mechanics with tasks such as lifting or moving heavy objects.
- Cleans up the yard and shop area.
- May perform repairs on the small fleet.
- Diagnose standard issues with heavy equipment powertrain, hydraulic, and electrical systems using a computer analyzer and traditional troubleshooting methods.
- Complete standard and complex repairs to the fleet.
- Complete inspections.
- Completes any type of work with supervision.
- Completes preventative maintenance such as changing filters, checking fluids, and filling tires.
- Maintains a safe work environment.
- Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
- Completes repairs on company vehicles.
- Maintains a safe work environment.
- Demonstrates behaviors aligned with the Companys Core Values at all times.
- Performs other related duties as assigned.
Job Requirements:
- Over 5 years of experience
- Field Service Mechanic
- A Valid Drivers License and the Ability to Drive Company Vehicles per Insurance Requirements may be required on a case-by-case basis, depending on branch needs.
- Provide exceptional customer support and service during field visits.
- Excellent Customer Service Skills for both internal and external customers.
- Exhibits average computer skills.
- Completes rental equipment preparation by delivery date.
- Maintains a ready line.
- Achieves quality standards.
- Must have own basic tools.
Empower Rental Group is Equal Opportunity Employer
